PR/110903 | Asst. Manager- Delhi

Job Title: Asst. Manager

Location: Delhi

Reporting: Technical Head

Key Responsibilities:

• Provide technical service to customers of  products and aligned businesses

• Support promoting Mitsui Chemicals solutions and troubleshooting for Rubber, Elastomer, TPV and other specialty compound applications. Handle customer complaints, product performance evaluations, root-cause analysis, and corrective action implementation.

• Coordinate with HQ, R&D, production, quality, and external stakeholders for successful project execution.  

• Work closely with automotive, footwear, Industrial and consumer durable customers on material selection, formulation support and processing optimization. 

• Support marketing and business development activities for sales expansion in India  

Educational Qualifications: Bachelors /Master’s Degree (preferred) 

Professional Certification: Polymer/rubber technology, Plastic Technology/Engineering/ Chemical Engineering

Relevant Experience: 3-5 years’ experience in technical services or production

Technical skills: 

• In-depth knowledge of plastics, elastomers, rubber materials and various applications

• Hands-on experience on major processing machines (twin-screw extruders, film lines, Banbury mixers, two-roll mills, extrusion, calendaring, foaming, injection molding and compression molding machines) and related testing equipment’s. Sufficient knowledge of compounding, mixing, curing and formulation development. 

• Handling customer complaints and introducing new products and solutions within MCI or outside MCI products as per customer, market & application requirement

• Knowledge of QMS and other quality related tools would be added advantage

Behavioral competencies:

• Strong interpersonal communication skills 

• Ability to work with diverse team culture,

• Ability to independently lead technical discussions with customers and HQ R&D teams

• Self-motivated, result oriented with innovative mindset

• Able to manage and deliver results in adverse conditions

• Building long-term technical partnerships with customers, OEMs and industry stake holders.

• Conversion of trials into business opportunities

• Deliver measurable revenue and margin impact through technical initiatives

• Structured project management and PDCA deployment  

• Ensure timely follow-up and closure of action items

Fast response to customer issues