Deputy Head of Supply Chain Management Division

Key Responsibilities

As a senior leader within the Supply Chain organization, this position is responsible for overseeing end-to-end supply chain operations, driving cross-functional collaboration, and ensuring the reliable delivery of products and services.

Lead and develop the supply chain function, fostering collaboration across business units to support operational excellence and business objectives.

Build and maintain strong partnerships with global teams, external manufacturing and supply partners, and key stakeholders to ensure high service levels and supply continuity.

Lead the Sales & Operations Planning (S&OP) process and oversee key supply chain activities, including demand and supply planning, production planning, inventory optimization, order management, supplier performance management, and service level monitoring.

Manage and coordinate business-critical transition and implementation projects, ensuring successful execution through effective stakeholder engagement and project governance.

Oversee logistics and distribution activities, including warehousing, transportation, import/export compliance, and third-party service provider management.

Lead customer operations functions to support efficient order processing, timely delivery fulfillment, and a high standard of customer service.

Supervise supplier and vendor management activities, supporting procurement and operational continuity across the supply chain network.

Develop and manage departmental budgets, resource allocation, and performance metrics to support strategic and operational goals.

Establish key performance indicators (KPIs) and provide regular reporting on business performance, operational risks, improvement opportunities, and strategic initiatives.

Develop and execute departmental strategies aligned with the organization's objectives, contributing to operational efficiency, business growth, and supply chain resilience.

Employee Benefits:
Comprehensive social insurance coverage (health insurance, employee pension, unemployment insurance, and workers’ compensation insurance)
Annual health checkups
Defined Contribution (DC) pension plan
Self-development and professional development support programs
Childcare leave and family caregiving leave programs

Required Experience & Skills

Demonstrated ability to collaborate effectively with a wide range of internal and external stakeholders, ensuring operational initiatives, business projects, and transition activities are delivered accurately and within agreed timelines.

Practical experience in production planning, operations planning, or supply chain functions, with a solid understanding of end-to-end supply chain processes.

Strong stakeholder management, negotiation, and cross-functional coordination skills, including experience working with global teams, external partners, and diverse business functions.

Proven leadership experience, including managing and developing teams, driving performance, and fostering collaboration across functions.

Experience within a product-based industry such as manufacturing, consumer goods, retail, distribution, or related sectors.

Working knowledge of international trade, logistics, and import/export processes.

Preferred Experience & Qualifications

Experience in a regulated industry, such as healthcare, life sciences, medical technology, consumer products, or other quality-driven sectors.

Exposure to logistics, customer operations, order management, or related operational functions.

Familiarity with enterprise business systems and supply chain planning tools (e.g., ERP platforms).

Experience supporting business transitions, product launches, operational transfers, supply network changes, or other cross-functional implementation projects.