PR/161249 | Sales Executive (Japanese speaker)

Maintain daily communication with customers and suppliers to ensure smooth coordination and timely information sharing.

Build and maintain strong relationships with existing customers while identifying opportunities to expand business.

Conduct regular customer visits to understand production plans, demand forecasts, and operational requirements.

Work closely with customers, suppliers, and internal stakeholders to ensure timely fulfillment of customer requirements.

Coordinate with suppliers regarding product availability, lead times, delivery schedules, and supply-related issues.

Monitor customer production schedules and proactively support their procurement needs.

Receive and manage customer Requests for Quotation (RFQs).

Liaise with suppliers to obtain pricing, lead times, and technical information.

Prepare and submit quotations to customers and follow up on commercial discussions.

Negotiate and coordinate pricing to ensure competitiveness while maintaining profitability.

Identify, monitor, and escalate critical issues to management and relevant stakeholders for timely resolution.

Coordinate with customers, suppliers, Customer Service, and internal departments to resolve operational challenges effectively.

Follow up on delivery delays, supply shortages, and commercial issues.

Prepare and present weekly sales reports during sales meetings.

Maintain accurate customer and sales information within the Data Management System.

Ensure monthly updates are completed accurately and on time.

Coordinate daily operational matters with the Customer Service team to ensure smooth order processing and delivery.

Monitor customers' payment status and outstanding balances.

Liaise with customers regarding payment schedules and settlement status.

Work closely with the Finance team and escalate any delayed payments when necessary.