PR/097632 | Business Development Executive - Broker Channel

Job Description

• Act as the primary point of contact for intermediaries, handling enquiries relating to quotations, policy administration, endorsements, renewals, premium calculations, and general servicing matters.

• Liaise with internal stakeholders and prepare detailed instructions for policy processing and administrative support functions.

• Calculate and advise on premium adjustments, extensions, and other policy-related changes as required.

• Monitor and follow up on outstanding documentation, renewal instructions, declarations, and policy requirements.

• Review policies and renewals issued on amended or revised terms and coordinate necessary follow-up actions.

• Generate and prepare reports to support underwriting and portfolio management activities.

• Assist with the preparation and administration of bond-related documentation and approvals.

• Coordinate the collection and issuance of policy and bond documents with intermediaries and clients.

• Review supporting documentation to ensure accuracy, completeness, and proper execution.

• Support policy issuance and servicing enquiries from internal departments.

• Undertake additional duties and projects as assigned by management.

Requirements

• Diploma or Degree in Insurance, Business, Finance, or a related discipline.

• Professional insurance qualifications (e.g., CGI or equivalent) will be an advantage.

• Proficient in Microsoft Office applications, particularly Excel and Word.

• Strong interpersonal and communication skills with the ability to build relationships with external partners and internal stakeholders.

• Keen interest in developing technical insurance knowledge and learning new skills.

• Able to manage multiple priorities and work effectively in a fast-paced environment.

• Self-motivated, adaptable, and proactive with a strong attention to detail.

• Team-oriented mindset with a customer-focused approach.

Preferred Background

• Experience in general insurance operations, underwriting support, policy administration, broker servicing, or related insurance functions would be advantageous.

• Familiarity with commercial lines, bonds, or policy servicing processes is beneficial.

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