PR/097132 | Senior Operations Manager

Company Overview
Our client is a premier real estate management organization dedicated to maintaining the highest standards of excellence in property operations. They manage iconic, Grade A commercial developments that set the benchmark for sustainability and efficiency. As they continue to drive growth and expansion, they are now seeking a Senior Operations Manager to join their team and contribute to their ongoing success.

Key Responsibilities

• Strategic & Operational Leadership: Develop and implement Standard Operating Procedures (SOPs) and Business Continuity Plans (BCP). Formulate policies to improve productivity and operational efficiency.

• Compliance & Safety: Ensure strict compliance with the WSH Act and all relevant regulatory requirements. Liaise with government authorities and consultants regarding statutory standards.

• Financial & Tender Management: Prepare and manage annual maintenance budgets. Lead tender exercises for repairs, replacements, and redevelopment works, ensuring cost-effectiveness and timely delivery.

• Vendor & Contract Management: Oversee all outsourced service providers (housekeeping, landscaping, pest control, waste management, etc.). Evaluate work quality to ensure service levels meet the high standards of a Grade A building.

• Preventive Maintenance: Administer contractual obligations for building systems and façade upkeeping, ensuring high levels of operational efficiency and cleanliness.

• Tenant Management: Manage core business support processes and maintain excellent relationships with tenants through superior building service delivery.

• Team Supervision: Lead and mentor a multidisciplinary internal team and external partners to achieve organizational goals.

Key Requirements

• Education: Degree in Real Estate, Property Management, Facilities Management, or a related field.

• Experience: Minimum 10 years of managerial experience in real estate or property management, with a proven track record in managing large-scale Grade A commercial or retail buildings.

• Technical Knowledge: Strong understanding of statutory requirements for building services, facility operations, and safety. Ability to read technical/structural drawings (as-built drawings) is highly advantageous.

• Sustainability Expertise: Possession of a Certified Green Mark Facilities Manager qualification and experience managing Green Mark-certified buildings is a significant plus.

• Leadership Skills: Proven ability to lead teams toward strategic goals and proactively identify opportunities for operational improvement.

• Communication: Exceptional written and verbal communication skills for stakeholder management and reporting.

Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Aloysius Loh 
JAC Recruitment Pte Ltd 
EA Personnel: R24121320
EA Personnel Name: LOH CHUAN LIANG ALOYSIUS

#LI-JACSG 
#countrysingapore