営業アシスタント

【求人No NJB2387276】
・Coordinate daily service schedules and assignments for Power and Thermal field engineers including planned preventive dispatch and corrective works on customer site.
・Support Asia Service Administration （Manila） by preparing and submitting service transaction requests follow up on processing status and ensuring timely data updates in ERP/CRM.
・Execute accurate and timely entry of service orders work completion records time sheets and related transaction documents in the company systems.
・Verify and prepare service paperwork for invoicing （e.g. work confirmation time logs service codes） and escalate discrepancies to Finance / Service Admin Lead （note: quotation preparation is not in scope）.
・Act as the first point of contact for internal stakeholders （Sales FSEs Operations） for routine service admin queries; escalate complex issues to the Lead.
・Monitor invoice team’s regular invoices process and provide regular reports or alerts to the Service Admin Lead （e.g. missed overdue actions）.
・Support continuous improvement by identifying recurring admin/process issues and suggesting practical fixes to the Service Admin Lead.
・Contribute to onboarding and basic training of new Service Admins or temporary admin staff when required.

・2年以上の営業事務経験、工程管理等の経験
・ERPシステムの使用経験
・英語ビジネスレベル

・More than 2 years of relevant experience in service operations field coordination or back office support
・Hands on experience with Any ERP system
・Business level English Japanese