PR/095673 | IT Manager

Company Overview

A company in the information technology services industry is hiring for an IT Manager position. 

Job Description

• Oversee data backup and storage management to ensure the reliability and availability of business information.

• Manage IT security including network protection, access control, data protection, and administration of software accounts such as Microsoft 365.

• Maintain and develop IT policies that support secure and efficient system usage across the organization.

• Administer and maintain infrastructure and systems including servers, Wi-Fi networks, CCTV, telephone systems, firewalls, and VPN.

• Handle IT procurement activities and coordinate with vendors to support infrastructure and system needs.

• Provide IT helpdesk support including user onboarding and offboarding, device setup, account management, and system access configuration.

• Supervise hardware maintenance, software installation, system updates, and performance reporting for IT operations.

• Lead and coordinate IT support team members while planning and delivering IT-related projects such as system implementations and vendor collaboration.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• At least 2 years of experience in a related role.

• Strong knowledge of IT infrastructure including servers, networks, firewalls, VPN, Wi-Fi, CCTV, and backup systems.

• Experience with IT security management, access control, and data protection.

• Familiarity with Microsoft 365 administration, IT policy development, and system management.

• Ability to manage IT projects and effectively lead an IT support team.

• Strong problem-solving, communication, and reporting skills.

• English with working proficiency.

• Japanese language ability is an advantage.

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