MAC Manager (Moves, Adds & Changes)/ JPY 8M – 9Mper year

Position Summary

The MAC Manager will support the Key Account Manager in delivering high-quality Facility Management (FM) services, with a strong focus on space planning, occupancy management, and Moves, Adds & Changes (MAC) operations.

This role plays a critical part in ensuring efficient workplace planning, coordination of vendors, reporting accuracy, and smooth execution of relocation and layout change projects within the Japan Hub.

Key Responsibilities/仕事内容

1. Space Planning & Occupancy Management

• Lead strategic space and occupancy planning initiatives
• Support regional AutoCAD-related space planning activities
• Coordinate and manage Moves, Adds & Changes (MAC) activities
• Create and distribute move instructions
• Manage external vendors (furniture, movers, telecom, IT equipment, nameplates, etc.)
• Develop and implement group move plans in collaboration with FM, Project Management, and Construction teams
• Conduct strategic occupancy data analysis
• Gather future desk requirements from business units
• Identify and escalate occupancy-related risks or issues
• Prepare ad-hoc test fits and layout plans for the Japan Hub
• Utilize CAD skills to produce maps and workspace documentation
• Maintain and update occupancy databases and regional reports
• Update systems such as WebCore and related databases
• Provide client-facing reporting (progress reports, status updates, supplier contracts, invoices, churn tracking, employee communications)

2. Facility Management (FM) Support

• Support construction vendor management when required
• Coordinate evacuation drills
• Support Fire Marshal program management
• Coordinate First Aider training
• Oversee cleaning and housekeeping support
• Manage ad-hoc cleaning requests
• Support BCM (Business Continuity Management) equipment management
• Provide general FM coordination support as requested by the Key Account Manager

3. Moves, Adds & Changes (MAC) Operational Support

• Prepare seating plans and from-to lists
• Coordinate with internal users, IT teams, and vendors
• Update seating plans and WebCore systems
• Support BAU (Business as Usual) moves
• Maintain new joiner / leaver tracking files

4. Churn & Portfolio Projects

• Support restack and churn projects
• Assist in portfolio optimization initiatives
• Support real estate and lease management activities
• Ensure relevant database updates and documentation accuracy

Qualifications/応募資格

• Experience in Facility Management, space planning, or corporate real estate environment
• Strong understanding of MAC operations and occupancy planning
• Proficiency in AutoCAD and space planning tools
• Experience managing external vendors
• Advanced English proficiency (written and spoken)
• Business-level Japanese
• Strong reporting and analytical skills
• Ability to manage multiple stakeholders and prioritize tasks

Personal Attributes/歓迎要件

• Strong coordination and project management skills
• Detail-oriented with strong organizational capability
• Proactive problem-solver
• Ability to work independently and under pressure
• Excellent communication and stakeholder management skills