Housekeeping Manager

JOB SUMMARY:

Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.

CORE WORK ACTIVITIES:

Managing Housekeeping Operations and Budgets

Conducting Human Resources Activities

Ensuring Exceptional Customer Service

MANAGEMENT COMPETENCIES: Leadership, Managing Execution, Building Relationships, Generating Talent and Organizational CapabilityLearning and Applying Professional Expertise

Education and Experience

• High school diploma or GED; 3 years’ experience in housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or

related major; 3 years’ experience in housekeeping or related professional area.

Skills/Competencies

Language skills

Business Level English and Japanese (would be an advantage)