Engagement Manager-multi- domain Engineering

The ideal candidate will be responsible for understanding technical requirements, communicating clearly with both client and internal teams, and ensuring timely and quality delivery. The candidate must possess a blend of technical expertise, communication skills, and coordination capabilities.

The ideal candidate will have a strong technical understanding of engineering services using multi- disciplinary competencies like Mechanical, Electrical, Electronics, IoT, Software etc

• Act as the primary point of contact between customer teams and offshore/remote development teams.

• Understand customer requirements, translate them into actionable tasks, and ensure technical feasibility.

• Prepare and deliver technical documentation, functional specifications, and meeting notes.

• Coordinate daily/weekly sync-up meetings, track action items, and follow up on dependencies.

• Ensure smooth communication flow and address any technical or process gaps between teams.

• Review deliverables from the development team to ensure they meet quality and specification standards.

• Escalate issues in a timely manner and work collaboratively to resolve blockers.

• Maintain project timelines, track progress, and support delivery management.

• Build trusted, long-term relationships with customer stakeholders, acting as a strategic

  advisor and advocate for their needs.

• Coordinate with internal teams (sales, delivery & support functions) to deliver tailored

  solutions and ensure seamless client experiences.

• Understand and adapt to Japanese business etiquette, communication style, and

  decision-making processes.

• Protects organization's value by keeping information confidential.

• Bachelor’s degree in Engineering

• Overall experience of 8+ years

• 5+ years of experience in technical coordination, project engineering in Japanese market

• Excellent communication and interpersonal skills.

• Business level Proficiency in Japanese (JLPT N3 or higher preferred) is a must.

• Ability to manage priorities, multitask, and work independently.

• Experience working with geographically distributed teams is preferred.

• Experience in customer-facing roles.

• Exposure to tools like JIRA, MS Teams, Trello, etc.

• PMP/CSM certification is a plus.

• Domain knowledge in Industrial products or Industrial Machinery or Plant engineering is a

  must