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求人ID : 1565993 更新日 : 2025年11月18日

PR/159807 | Customer Service Expert

勤務地 マレーシア, Kuala Lumpur
雇用形態 正社員
給与 経験考慮の上、応相談

募集要項

Job Responsibilities
  • Provide timely assistance and solutions for customer inquiries.

  • Prepare quotations, process purchase orders, and manage claims related to delays, defects, or pricing issues.

  • Investigate and resolve complaints, ensuring complete follow-up.

  • Correct part number errors, adjust lead times, and coordinate with internal teams.

  • Prepare RFQs and POs, monitor inventory, and update systems.

  • Communicate delivery changes, expedite shipments, and maintain operational efficiency.

  • Support customer service projects, train team members, and cover duties during shortages.

  • Ensure data accuracy for KPI reporting and recommend workflow improvements.

Requirements
  • Education: Diploma or higher qualification.

  • Minimum 3 years of experience in customer service or operations.

     

  • Languages: Bahasa Malaysia and English (additional languages are an advantage).

     

  • Flexibility: Willing to work Saturdays, public holidays, and take on additional duties.

 

#LI-JACMY
#StateKL

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応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ネイティブ
日本語レベル 基礎会話レベル
最終学歴 短大卒: 準学士号
現在のビザ 日本での就労許可は必要ありません

勤務地

  • マレーシア, Kuala Lumpur

労働条件

雇用形態 正社員
給与 経験考慮の上、応相談
業種 その他

職種