PR/159658 | Policy Administration, Associate

JOB RESPONSIBILITIES: 

• Handle post-sales service requests, including preparing and submitting forms to various insurance carriers, and liaising with insurers and underwriters for follow-ups and negotiations. 

• Collaborate with Consultants and clients to ensure timely and accurate fulfillment of post-sales requirements. 

• Keep Consultants and clients informed on the progress of post-sales requests and ensure all related meetings are properly recorded in the system. 

• Ensure all client documentation complies with standards and carrier requirements, maintaining completeness and alignment. 

• Work closely with the Team Leader and Sales Operations team to support daily operations. 

• Ensure timely preparation and completion of annual client reviews. 

• Develop customized PowerPoint presentations and policy comparisons for client meetings. 

JOB REQUIREMENTS:

• Bachelor's degree in any discipline. 

• Strong interpersonal and relationship-building skills

• Proven ability to manage multiple tasks and perform under tight deadlines. 

• Possesses solid functional and technical expertise to deliver high-quality results. 

• Excellent collaboration skills, working closely with consultants and team members to enhance service turnaround time and improve annual review completion rates.

• Fresh graduate with relevant administrative and customer service experience are welcome

#LI-JACMY

#StateKL