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PR/118200 | Service Coordinator （Administrator position)
| 勤務地 | イギリス, Hampshire |
| 雇用形態 | 正社員 |
| 給与 | 経験考慮の上、応相談 |
募集要項
Service Coordinator （Administrator position)
Full-time, Permanent position
Salary: GBP 25-28K + Bonus
They are now looking for an independent, motivated, and self-driven Service Coordinator to join their team in Havant, Hampshire.
Company:
A world leader in marine electronics company. They provide services across a range of markets, including commercial and deep-sea fishing, yachts and superyachts, land and marine-based security, and safety and environmental systems. They also supply marine equipment such as radar, sonar, fish finders, GPS, and navigational instruments.
Reporting to:
Service Coordination Manager, the successful candidate will be expected to take ownership and provide exceptional coordination for the repair of a variety of products across a wide range of vessels.
Responsibility:
・Organising the attendance of their trained engineers to vessels and sites worldwide for the installation, repair, and support of company products
・Managing the end-to-end process – from initial customer contact, quoting, follow-up and amendments, order acceptance, service delivery, job closure, and invoicing within company systems
・Identifying and recording common faults and handling incoming service requests
・Providing accurate feedback to customers on coordinated works
・Collaborating with Sales, Engineering, and Product teams to implement support services for new products and ensure high-quality aftersales service
・Assisting in implementing procedures to ensure accurate recording and management of departmental functions
・Building strong relationships with new and existing customers, parent companies, and international and UK dealers
・Ensuring the highest possible customer satisfaction for their brand globally
Requirements:
・Experiences in Administrator, ideally including coordinating engineers
・Strong interpersonal communication skills, both written and verbal
・Ability to understand technical documentation and administrative systems
・Excellent organisational and multitasking abilities
・Technically minded with a commitment to delivering exceptional customer service and support
・Capable of building long-term relationships with both existing and new customers
・Experience in business development and workflow structuring would be beneficial
・A good standard of general education – A-levels or equivalent preferred
Benefits:
・33 days annual leave including bank holidays
・Employer-matched pension contributions
・Life insurance
・Access to company healthcare scheme
・Free on-site parking
Notice: By submitting an application for this position, you acknowledge and consent to the disclosure of your personal information to the Privacy Policy and Terms and Conditions, for the purpose of recruitment and candidate evaluation.
Privacy Policy Link: https://www.jac-recruitment.co.uk/privacy-policy
Terms and Conditions Link: https://www.jac-recruitment.co.uk/terms-of-use
応募必要条件
| 職務経験 | 無し |
| キャリアレベル | 中途経験者レベル |
| 英語レベル | 無し |
| 日本語レベル | 無し |
| 最終学歴 | 短大卒： 準学士号 |
| 現在のビザ | 日本での就労許可は必要ありません |
勤務地
- イギリス, Hampshire
労働条件
| 雇用形態 | 正社員 |
| 給与 | 経験考慮の上、応相談 |
| 業種 | その他（メーカー） |
