Entry-Level - Desktop Support Engineer

As an Entry-Level Desktop Support Engineer, you will provide day-to-day IT support for end users, focusing on hardware and software troubleshooting, PC setup, and incident recording. This role is ideal for those looking to grow their technical skills in a stable, global environment.

Client Details

Our client is a well-established global firm, offering excellent training and career growth opportunities. You will join a diverse IT team supporting mission-critical systems for business users in Tokyo.

Description

• Install and configure desktop PCs, software, and peripherals.
• Provide first-line troubleshooting for hardware and software issues.
• Record and manage incidents in the ticketing system.
• Escalate complex issues to lead engineers.
• Support basic office IT requests (printers, accounts, network).

Job Offer

• Structured training and strong mentorship.
• Tokyo-based, long-term stable position.
• Competitive salary and benefits.
• Clear career growth pathway.
• Opportunity to step into enterprise IT environments.

If you're ready to advance your career in technology and provide essential desktop support, apply today!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Zhixian Li on +81364021509.

A successful Desktop Support professional should have:

• 1-2 years of IT support or helpdesk experience.
• Basic understanding of PC hardware and Windows OS.
• Strong problem-solving mindset and eagerness to learn.
• Business-level Japanese; basic English for reading/writing emails.