PR/158981 | Field Application Engineer

Company and Job Overview 
A Singapore-based company specializing in manufacturing and repairing engineering and scientific instruments is expanding its team and seeking multiple Field Application Engineers to join its pioneering group. This role offers a unique opportunity to work closely with clients worldwide, providing technical expertise, product demonstrations, and hands-on support to ensure the seamless integration of cutting-edge engineering solutions.
 

Key Responsibilities

• Provide technical support, installation, calibration, and troubleshooting for engineering and scientific instruments.

• Conduct product demonstrations and training sessions to educate customers on optimal usage and applications.

• Collaborate with clients to assess their needs and deliver tailored technical solutions.

• Travel globally to support customers, resolve technical challenges, and enhance product adoption.

• Act as a liaison between customers and internal R&D teams, offering insights for product enhancement.

• Maintain comprehensive documentation of support cases, customer interactions, and field reports.
   

Key Requirements

• Bachelor’s degree in Engineering, Physics, or a related discipline.

• At least 3 years of experience in field application engineering or technical support within the manufacturing or scientific instruments sector.

• Strong understanding of engineering and scientific instruments, including troubleshooting techniques.

• Excellent presentation, communication, and interpersonal skills to engage with global clients.

• Willingness and ability to travel internationally (up to 50% of the time).

• Analytical and problem-solving mindset for diagnosing technical issues and delivering effective solutions.

• Proven ability to work both independently and collaboratively within cross-functional teams.
   

Benefit

• Global exposure and the opportunity to work with industry-leading professionals.

• Career growth within a pioneering team in manufacturing and repairing engineering and scientific instruments.