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勤務地 | マレーシア, JOHOR BAHRU |
雇用形態 | 正社員 |
給与 | 経験考慮の上、応相談 |
Our Client is Italian MNC Company operating International Freight forwarding company.
Location: Johor Bahru town.
Responsibilities :
- Ensure timely quotation is sent to the Customer and ensure booking is confirmed & sent timely.
- Support the operations & Sales in the execution of the service delivery.
- Carrier/vendors relations e.g. secure spot rates, equipment, space protections, priority haulage, customs broker provide us the service level agreed upon.
- Monitor timely issue/query resolution from the operation team & timely response to customer enquiries.
- Monitor data integrity of systems.
- Responsible for cross sell/up sell, customer retention and follow up on Freight Outstanding.
- Monitor, record and report the performance of our services with suitable recommendations to improve be it is a Service delivery wins or Service failures.
- Work with the sales team to establish and strengthen customer relationships.
- Ensure service excellence and develop best-in-class platform for the customer/client.
Requirements :
- Education/Experience: Diploma, Degree or equivalent with at least 2 years of relevant experience in shipping / logistics industry preferably from freight forwarder environment.
- Demonstrate customer service focus.
- Strong PC knowledge, Microsoft Windows, Word, Excel and Outlook required.
- Proactive, self-starter, self-management, organized, hardworking, result and customer oriented.
- Excellent interpersonal and communication skills at all levels.
- Required language(s) : English and Malay.
- Possess good communication skill in verbal & written in English.
- Committed, trustworthy, reliable, discipline, dedicative, able to adapt and work in challenging business environment.
- Able to work independently and under pressure with minimum supervision.
- Prior experience in MNC (Shipping/NVOCC) will be an added advantage.
- Prosses own transport.
- Applicants should be Malaysian.
Interested applicants are welcome to send in resume directly to faez.kamal@jac-recruitment.com or contact 07-2781122
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職務経験 | 3年以上 |
キャリアレベル | 中途経験者レベル |
英語レベル | ビジネス会話レベル |
日本語レベル | ビジネス会話レベル |
最終学歴 | 短大卒: 準学士号 |
現在のビザ | 日本での就労許可は必要ありません |
雇用形態 | 正社員 |
給与 | 経験考慮の上、応相談 |
業種 | 物流・倉庫 |