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求人ID : 1546831 更新日 : 2025年07月07日
Customer Support Specialist - FINTECH!

NEW: Customer Support Specialist at LEADING FINTECH!

勤務地 東京都 23区
雇用形態 正社員
給与 400万円 ~ 600万円

募集要項

The company is looking for experienced candidates in customer service to be potential future leaders. You will handle customers inquiries and share feedback with the Team in order to improve operations and overall efficiency.

Client Details

This opportunity is with a leading fintech company that supports businesses by offering integrated payments and operations platforms.

Description

The company is looking for experienced candidates in customer service to be potential future leaders. Among the main responsibilities of this position:

- Respond promptly and effectively to inquiries from merchants, resolve issues, and contribute to improving customer satisfaction.

- Share valuable insights obtained through customer support operations with relevant internal teams to enhance service quality.

- Lead various customer support activities and promote internal information sharing to improve team efficiency.

Job Offer

  • Permanent employment in a growing organization within the financial services sector.
  • Opportunities for career development and professional growth.
  • Supportive and collaborative company culture.
  • A good work-life-balance with weekends and holidays off.

Join a team dedicated to excellence in customer service. If you are passionate about supporting clients and thrive in the financial services industry, we encourage you to apply today!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Davide Capretta at +81 3 6832 8675.

応募必要条件

職務経験 無し
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル 流暢
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

In order to success in this role, the applicant should possess the following qualifications:

  • Customer service experience in a fintech or financial services company.
  • Leadership oriented with the ability to take initiative.
  • Strong communication and problem-solving skills.
  • Good PC skills (excel, word, power point)
  • Business English and High business Japanese (written and spoken)

勤務地

  • 東京都 23区

労働条件

雇用形態 正社員
給与 400万円 ~ 600万円
業種 その他(金融)

職種

  • 事務・秘書・カスタマーサービス > カスタマーサービス、カスタマーサクセス