PR/158958 | Deputy General Manager - Operations (Shopping Mall)

Job Responsibilities
 

• Managing various aspects of mall operations such as sales promotion, building operations, facility management, maintenance, security, safety, car parking, housekeeping, pest control, waste management, and engineering services.
• Ensure tasks are completed on time and within budget, adhere to operational SOPs, and comply with government regulations.
• Building and maintaining good relationships with local authorities and statutory bodies is also crucial.
• Developing and managing operational expenses and budget planning, monitoring overall mall system administration, and ensuring contract compliance.
• Analyze sales performance data, identify opportunities to enhance tenant sales and services, and resolve tenant issues. 
  oversee building maintenance, car park management, housekeeping, and landscape architecture.
• Ensure observance of safety rules and regulations, conduct fire evacuation drills, and maintain contingency plans for emergencies.
• Plan annual sales targets, develop advertising and promotions plans, and ensure customer service policies are observed.

Job Requirements

• At least 5 years of experience in mall operations and management. 

• Proficiency in English, Bahasa Malaysia, and Mandarin due to the market that support.

   

   

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