Senior Consultant

Who are we?
dss+ is a leading operations management consulting firm that is in the business of saving lives and improving the operational performance of our clients. We partner with our clients to develop and implement solutions to improve the technical, behavioural and cultural aspects of their operations and to establish a framework to maximise existing assets, mitigate risk and sustain continuous innovation.
dss+ offers advisory and implementation transformational services in 3 key areas - Operational Risk, Operational Excellence and Sustainability. These are enabled by our Learning & Development and Digital Technologies to drive innovation.
dss+ has employees across the globe offering services primarily in the Metals & Mining, Chemicals, Oil & Gas, Power and Utilities, Agriculture, Food and Beverage, Industrial and Manufacturing, and Financial Services industries.

What will we offer?
As a fast-growing business, we offer an unprecedented career opportunity for highly motivated candidates. You will work with and learn from our seasoned experts including operations executives, technical and project managers, experienced line managers, qualified coaches and digital natives who have a problem-solving mindset and a passion for what they do. Combining industry best practices, the latest thinking in operations management and proven methodologies developed within dss+, our experts optimise outcomes across a wide range of industries.
Additionally, as a firm that both advises and implements, you will be able to see the positive impact and value that your work delivers for the client. Coupled with our mission-driven culture, this position offers an ideal platform to positively impact critical outcomes.
At dss+ we embrace and celebrate diversity. We have established an inclusive culture, where everyone contributes and has the chance to develop and display their talents in solving challenging client problems.

What will you do?
As a Senior Consultant for our Japan business, you will be responsible for leveraging your consulting skills and subject matter expertise, to enhance our impact in client engagements, aimed at identifying, designing and implementing effective solutions withing your area of expertise.
You will create impact in client engagements by:

• Leveraging your strong foundation in consulting skills to enhance our impact in client engagements and
  to create new solutions for our teams to deliver in future client engagements.
• Working in tandem with managers to prepare technical and commercial proposals.
• Independently managing end to end projects and identifying areas of improvement of new processes
  and design and implementing effective solutions within your area of expertise.
• Independently undertaking / leading the analysis, including quantitative and qualitative evaluations of
  results and preparation of reports and presentations to be used in client engagements and business
  development.
• Engaging clients across scoping, proposal preparation and project management.
• Following up and implementing the proposed solutions at clients’ sites.
• Leading clients through meetings, interviews and workshops at various stages of the project lifecycle.
• Possessing strong industry knowledge and staying abreast with current trends, pricing and new
  technology related to industry or technical practice.
• Developing project work plans, progress trackers and status report, alongside being able to identify
  project critical paths, project risk, mitigation plans and issue management.
• Working closely with Senior Subject Matter Experts to assist in delivering and co delivering workstreams.

Internally, you will be involved in:

• Building effective working relationships regionally and participating in global technical communities to
  ensure a strong network of resources, alongside possessing a network of regional contacts.
• Supporting by contributing to the development and / or enhancement of existing DSS+ IP,
  functional/industry networks, in the relevant field of expertise, such as developing reusable assets and
  sharing thought leadership etc.
• Participating and contributing to functional and/or industry networks with the aim of developing and
  sharing best practices.

More specifically, you would be contributing to the following areas:

Values and Behaviors:

• Living and breathing the DSS+ Core Values and Mission Critical Behaviors and encouraging others to do the same through decisions, policies, actions, etc. 

Client, Delivery and Stakeholder Management:

• Ensuring the execution of multiple co-current complex consulting assignments to meet / exceed client deliverables as per expectations.
• Building and enhancing strong relationships with existing/ prospective clients to position the company as a trusted partner.
• Taking the lead in engaging clients through meetings, interviews, and workshops at various stages of the project lifecycle and leading the development of high-quality presentations and documents to be used in client engagements and business development.

Building the Firm: (Knowledge Management and Continuous Improvement)

• Supporting DSS+ knowledge base through creating best practice project content and standardizing project practices and templates.
• Supporting the development and publishing of thought leadership and new perspectives, including DSS Points of View, and educating key stakeholders internally and externally.

Who are you?

• You have demonstrated knowledge and understanding of one or more of the following industries:
  o Mining & Metals, Oil & Gas, Industrial Manufacturing, Power & Utilities, Chemicals
• You are proficient with one of the following functional disciplines such as:
  o Operational Risk Management such as workplace or process safety, mechanical integrity, operational risk management, safety culture transformation etc.
  o Operational Excellence such as operational improvement, maintenance and reliability, cost reduction, production improvement etc.
• You have business and commercial acumen with previous experience in management consulting forms advising organizations on operations consulting.
• You’re passionate about impact driven work and are excited by the opportunity to work with clients who are striving to integrate profit & purpose.
• You thrive in complexity, are a natural problem-solver, and dig deep for patterns and paths, even amidst a great deal of ambiguity, with flexibility to analyze and adapt to situations.
• You aren’t afraid to ask questions when you need clarity and are willing to challenge both your own and your team’s perspectives.
• You can navigate complex research projects, absorb and synthesize large amounts of information, confidently draw conclusions from your research, and put them into clear recommendations and points for the team.
• You are detail oriented, well-organized and enjoy bringing structure to projects through work-planning and prioritization to drive successful delivery outcomes.
• Possess effective leadership skills to drive execution in complex environments. You can work independently but are personable, a good listener and connect easily with others, making you a great team player.
• You enjoy the variety and sometimes ambiguous contexts of contributing to a wide range of client
  projects unfolding simultaneously.
• Strong/effective verbal and written communication to be able to interact at different levels of the
  organization, from Executive down to technicians and operators.

To be successful in this position, you would bring the following qualifications and experience:

• Your values align with ours. Living and breathing the dss+ Core Values and Mission Critical Behaviors and encouraging others to do the same through decisions, policies, actions, etc
• Graduate from a top tier university with a degree in a business-related major (i.e., Management or Finance) or Engineering.
• Ideally you will have 8+ years of associated industry / technical and client facing experience / exposure, and at least 5 years in top tier management consulting firms.
• You will have a track record of reducing risk and enhancing safety in an operational context, along with experience in embedding change by enhancing systems, capabilities and culture to improve performance.
• Excellent analytical and problem-solving skills with the ability to navigate complex research projects and provide relevant recommendations.
• Exceptional interpersonal skills and team working attitude, to be able to work in multi-cultural and multi-disciplinary teams.
• High level of proficiency with PowerPoint, Visio, Word, Advanced Excel, Access, and ideally visualisation tools such as Power BI or Tableau.
• Willingness and ability to travel and work on client sites as required.
• Fluency in both written and spoken English as well as Japanese.

At dss+ we are committed to maintaining workplaces where people thrive. Building on our 200-year industrial manufacturing heritage, nothing is more important to us than the health and safety of our employees, contractors, clients and community. It is our focus to maintain a physically and emotionally safe and healthy workplace for all employees.

We are a dynamic, fast-growing team with a differential focus on client results and a world-renowned brand. This is an excellent time for you to bring your ambition and passion to be part of our growth story.