【外資優良企業で活躍！】 Quality Engineer

MAIN RESPONSIBILITIES & DUTIES

• Communicate with Spellman Japan repair team for any failure found, to clarify the failure and the impacts for further action.
• Communicate with Spellman internal manufacturing company for failure information sharing, follow up problem solving and verify the results.
• Make monthly reports for key customers and keep good relationships with key customers.
• Review quality data (especially the failure description. failure code), make monthly/quarterly/yearly quality report and identify the key issues with status.
• Visit customers if needed.
• Handle customer complaints, make 8D report appropriately.
• Issue CAPA if needed, follow up the status, and confirm the effectiveness.
• Analyze quality data and highlight major issues for continuous improvement
• Follow-up with customer for ECN validation with sales.
• Lead meetings with relative people about quality issues occurred.
• Contact Global EHS and Asia RA Engineer to support sales/customers for any EHS documentation.
• Other jobs and tasks assigned by direct leader.

REQUIREMENTS & COMPETENCIES

Education

• Bachelor's degree or above, majoring in electronics or other equivalent ones

Work Experience

• Over 3 years’ experience in CQA (customer quality) function. Experience in trouble shooting of repair/service is preferred.

Knowledge & Skills

• QE Knowledge of Statistics, Sampling Plan, and QC tools, SPC etc.
• Knowledge of ISO 9001/QS9001, ISO13485/QSR820 standards.
• Alternatively superior technical knowledge of Electronics/Electronic Component assembly.
• Familiar with some basic knowledge in six-sigma and lean manufacturing, knows FMEA
• Good command of English
• Familiar with ERP system
• Good computer user, especially for Microsoft office

Other Job-related Requirements

• Good communication and coordination skills
• Good team player
• Service oriented
• Careful and patient, good listener
• Positive, passion for work, initiative
• Long-term professional confidentiality sense