PR/117905 | Operations Manager

Freight Forwarder – West Drayton, Middlesex

Operational Staff – Intl Freight, Transport & Warehouse, HHG

Operations Manager

Reporting to: Senior Manager

• The Operations Manager will be responsible for data entry, approving accounts payable, staff overtime authorisation, managing the Department staff, helping and creating organizational and program budgets in collaboration with the Senior Manager and other miscellaneous tasks.

• Reporting to the Senior Manager and serving as a member of the Management Team along with the Senior Manager and Directors of the Company. Primary responsibility is ensuring organizational effectiveness by providing leadership for the department’s daily functions, contributing to the development and implementation of organizational strategies, policies and practices.

• Improve the operational systems, processes and policies in support of organizations objectives-- specifically, support better management reporting, information flow and management, business process and organizational planning.

  • Manage and increase the effectiveness and efficiency of In-House and external Service Providers through improvements to each function as well as coordination and communication between support and business functions.

  • Play a significant role in long-term planning, and initiative geared toward operational excellence and source most effective services.

  • Assist in the preparation of department’s budget in coordination with the Senior Manager.

  • Monitor and authorise all invoicing in the department.

  • Manage the department’s overtime and attendance.

  • Assist in the recruitment and appointment of Operational staff up to Assistant Manager Level.

  • Responsible for staff appraisals and staff development initiatives up to Assistant Manager Level.

  • Set direction for Supervisors and Team Leaders in the development of staff knowledge and expertise.

  • Act as a Quality Manager as required under IATA/GDP.

• Strong communication and interpersonal skills

  • Focused and goal-oriented.

  • High knowledge in Security requirements

  • Experience and knowledge in GDP/ISO9001 are preferable.

• Assist in preparation of the department’s budgets and planning process for the organization's annual budget with Senior Manager.

  • Manage day to day approval of accounts receivable and payable producing reports as requested within Managerial Limits and monitor cash flow with guidance from Accounts.

  • Reconcile and present monthly activities, generate year-end reports to the Senior Manager.

  • Ensure that Accounting Department’s requests are resolved and communicated in a timely manner to internal and external parties.

  • Assist Senior Manager to develop long-range forecasts and maintain long-range financial plans.

  • Prepare annual audit and liaise with all outside vendor.