PR/086940 | Service Coordinator (m / f / d)

COMPANY OVERVIEW
A leading Japanese company in the marine electronics industry is looking for a Service Coordinator. The ideal candidate will be responsible for managing various administrative and accounting tasks, ensuring smooth operations within the company.

JOB RESPONSIBLITIES 

• Coordinate and manage service requests from clients, ensuring timely and efficient responses.

• Dispatch in-house marine engineers to client vessels, primarily for troubleshooting marine electronic equipment issues.

• Act as the primary point of contact between field engineers and clients, facilitating clear and effective communication.

• Schedule and monitor service activities, ensuring compliance with company standards and client requirements.

• Maintain accurate records of service activities, client interactions, and engineer assignments.

• Provide support to field engineers, including logistical arrangements and troubleshooting assistance.

• Collaborate with other departments to ensure seamless service delivery and client satisfaction.

• Prepare and present regular reports on service performance and client feedback.

JOB REQUIREMENTS

• Proficiency in English; German language skills are an advantage.

• Strong organizational and multitasking abilities.

• Excellent communication and interpersonal skills.

• Experience in a coordination or administrative role, preferably in a technical or maritime environment.

• Familiarity with maritime industry standards and practices is a plus.

BENEFITS

• OJT will be carried out

• Detailed working condition and benefits will be provided when interviewing