PR/158649 | Store Manager (Retail F&B)

An international retail Beverage company is looking for a Store Manager to oversee the daily operations of the tea house, ensuring smooth business operations, enhancing customer experience, and leading the team to deliver high-quality service.

Key Responsibilities

• Oversee the daily operations of the tea house, ensuring smooth and efficient management.

• Monitor and optimize store workflows to enhance service efficiency and customer satisfaction.

• Ensure store hygiene, safety, and regulatory compliance with company policies and relevant regulations.

• Handle customer complaints and feedback to continuously improve service quality.

• Recruit, train, and manage store staff to ensure they possess excellent service attitudes and professional skills.

• Schedule staff shifts to ensure adequate manpower and smooth operations.

• Motivate employees to enhance work enthusiasm and team spirit.

• Monitor store sales performance and achieve business targets set by the company.

• Manage store inventory, control costs, and minimize waste.

   

Requirements

• Minimum 2 years of experience in retail or F&B management; experience in managing a tea house is a plus.

• Strong communication and team management skills.

• Basic knowledge of financial and inventory management.

• Strong sense of responsibility, able to work independently under pressure.

• Passion for tea culture and enthusiasm for the service industry.