＜正社員登用実績有＞ジュニアプロジェクトマネージャー

This position is for a diligent Junior PM role in the Technology & Telecoms industry, based in Tokyo. The role involves working collaboratively with various departments to facilitate the successful execution of projects.

Client Details

Our client is a globally recognized, large organization operating in the Technology & Telecoms industry. With a robust presence in Tokyo, this company has a diversified portfolio and is committed to innovation and excellence.

Description

-Define business requirements and understand clients' needs

-Ensure smoothly/timely client onboarding

-Manage client inquiries by respecting our SLO

-Troubleshoot/coordinate with Development Team or QA Team for incidents

-Perform other necessary client support activities

-Learn/keep up-to-date with Tech platform/products' specifications to be able to guide clients accordingly

-Standardize client support processes to enhance operational efficiency

-Create/improve client support documentation

-Be the liaison between clients and Tech platform/product teams

-Cross-functional collaboration/stakeholder management of various teams - Product Management, Project Management, Development, and Operation teams

-Contribute to Team KPIs, report on project progress

Job Offer

Hybrid Working style

Commuter

Social Insurance

応募は、以下の応募ボタンからお願いします。詳細につきましては、Maika Endoにお問い合わせください+81357337160。

-Bachelor's degree (BS) in Computer Science, Engineering or related field

-2+ years of Product or Project Management experience in the Tech industry

-Experience working with or ability to learn detailed specification of Tech platforms/products

-Experience managing various client support activities, including but not limited to onboarding, inquiry handling, system configuration, troubleshooting

-Product and customer-oriented mindset