Client Coverage Analyst At Global Financial Firm (URGENT)

Leveraging cutting-edge technology to deliver liquidity to the global markets and innovative, transparent trading solutions to clients. As a market maker, they provide deep liquidity that helps to create more efficient markets around the world. Their market structure expertise, broad diversification, and execution technology enables them to provide competitive bids and offers in over 19,000 securities at over 235 venues, exchanges, markets, and dark pools in 36 countries worldwide.

The firm’s complementary core offerings—market making, client execution services, and trading venues—give them a competitive advantage in developing and applying innovative tools that deliver efficiencies and performance across the organization.

THE ROLE: Workflow Technology – EMS Support

• Provide first-level support for the Execution Management System (EMS) and its user base.
• Act as part of the Coverage team, managing end-user communication, product sales and design changes, troubleshooting, and resolution of live trading system issues for both internal and external users.
• Support onboarding processes, product enhancements, and user testing.
• Troubleshoot and diagnose technical/trading issues in a live trading environment, ensuring end-to-end resolution.
• Proactively identify workflow inefficiencies and propose solutions using existing technology capabilities.
• Handle ad-hoc technical issues with clients as they arise.

THE CANDIDATE

• University degree in Computer Science, Information Technology or a related discipline is preferred.
• Strong communication skills. Business Level English and Fluent Japanese required.
• Excellent application and system problem-solving skills; must be detail oriented.
• A self-starter able to work with minimal supervision, ability to pick up and run with tasks.
• Good client management and interpersonal skills.
• Practical experience in Python, UNIX, DB, or Scripting.
• Confident in analysing data, practical experience in SQL strongly desired.

Good To Have:

• Knowledge of Asian equity markets, OMS’, EMS’ and order routing systems.
• FIX knowledge – an advantage.
• Previous dealing systems development experience desirable.
• Experience in a front-office trading environment supporting both internal and external users.
• Previous dealing systems development experience desirable.