Call Center Team Leader - up to 7M JPY

Team Leader will manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members daily.

Client Details

Call Center Industry

Description

• Create an inspiring team environment with an open communication culture

• Set clear team goals

• Delegate tasks and set deadlines

• Oversee day-to-day operation

• Monitor team performance and report on metrics

• Motivate team members

• Discover training needs and provide coaching

• Listen to team members' feedback and resolve any issues or conflicts

• Recognize high performance and reward accomplishments

Job Offer

• Promising career progression
• Utilize your english speaking skills
• Good benefits and package

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Rosette on +813 6832 8698.

• Proven work experience as a team leader or supervisor

• In-depth knowledge of performance metrics

• Good PC skills, especially MS Excel

• Excellent communication and leadership skills

• Organizational and time-management skills

• Decision-making skills

• Degree in Management or training in team leading is a plus