IT Manager

Roles/Responsibilities
• Maintain office and store Windows PC and IOS devices as Tier2
• Maintain Network and Windows Servers
• Maintain following infrastructure:

• MS cloud services (M365)
• On-premises Windows server (later than WinSrv 2012)
• AD / GPO / DHCP / DNS / FS / WSUS
• SharePoint Online
• VMware
• Network
• iOS devices (iPhone / iPad)
• Windows PC

• Manage local and global IT projects

Required Skills
• IT infrastructure experience for more than 10 years.
• Hands-on applications and/or infrastructure technical skills
• Strong Power-shell skills
• Skills Including following area:

• Active Directory user and computer management
• SLA management
• Windows Servers build and maintenance experience (Experience to build a virtual environment (VM ware is preferable.)
• Understand and maintain MPLS and secured VPN network.
• Strong experience of maintaining both Azure AD and local domain controller

• High communication skills
• A solid experience of hands-on IT operations.
• Experience on user support.
• Experience for following IT administrative operations:

• On-premises servers
• VMware (SimpliVity better)
• Network (Cisco config, Wi-Fi)
• M365 management (AAD, Defender, Intune / EndPoint, Exchange / Outlook,Teams)
• PowerAutomate
• SharePoint Online
• AD / GPO / DHCP / DNS / FS / WSUS
• Windows user account management.

• Ability to understand infrastructure document and improve it accordingly.
• Troubleshooting for IT devices: PC, iOS device and printer.
• Experience of PC and iOS kitting.
• Experience of leading local and global IT projects

Preferred Experience and Skills
• IT infrastructure consultant experience
• IT infrastructure experience in the retail industry.
• Experience of implementing IT solutions to the business accordingly.
• Knowledge of NTT.Com UniversalOne (MPLS) and Cisco Meraki platform.
• Manage Jira Service Management platform.
• Able to perform deep investigation and analysis for IT technical problems.
• Experience of SAP and POS.