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求人ID : 1462873 更新日 : 2024年11月01日
Dynamic e-commerce space

E-commerce (Shop) Manager

採用企業 White Rabbit Japan 合同会社
勤務地 神奈川県, 横浜市中区
雇用形態 契約
給与 400万円 ~ 経験考慮の上、応相談

ワークスタイル

リモートワーク・在宅勤務 服装カジュアル 残業少なめ

募集要項

希望あれば正社員登用もあります。

E-commerce Manager at White Rabbit Japan: Drive online sales, manage marketing campaigns, and optimize operations in Tokyo's dynamic e-commerce space. Join us!

Are you passionate about Japanese products and culture? Do you thrive in a fast-paced work environment? Do you value roles and responsibilities where your contributions have a big impact on the organization?

If so, now is the time to join White Rabbit Japan as our E-commerce Manager for OMGJapan.com

Role Overview
As our E-commerce Manager, you will not just oversee, but evolve our entire e-commerce spectrum. You'll juggle various roles - from curating products and penning engaging product descriptions, to ensuring smooth order processing and customer interactions, to the astute management of inventory. Moreover, you will foster collaborative relationships with our Fulfillment, Engineering, and Bookkeeping teams, streamlining processes and implementing solutions.

Key Responsibilities
・Customer Engagement: Offer top-notch customer support through email and live chat.
・Product Management: Identify, source new products, and craft persuasive product descriptions.
・Order Management: Process daily orders and liaise with the fulfillment team for precise and prompt order deliveries.
・Inventory Management: Ensure efficient procurement, receiving, and stock control.
・Documentation Management: Maintain and improve support documentation for our products and services.
・Marketing and Campaign Management: Create, manage, and optimize marketing campaigns, including content strategy, SEO, and SMO. Manage the social media accounts of the company. Collaborate with the Engineering team to continuously enhance systems and processes.
・Website Enhancement: Refine our website's design and UI/UX to boost revenue and user engagement.
・Profit and Loss Management: Responsible for the company's profit and loss, overseeing financial performance and making strategic decisions to maximize profitability.

 

Department: Operations

Locations: White Rabbit Japan HQ

Remote status: Hybrid Remote

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 高等学校卒
現在のビザ 日本での就労許可が必要です

スキル・資格

Minimum Qualifications
A background in customer service or hospitality
Exceptional copywriting skills
A solid understanding of business math, ensuring sound and practical financial decisions.
Prior experience in customer relationship management.
Advanced level of Japanese (minimum N2 level)
Strong self-management, effectively handling competing priorities, and consistently delivering results in a dynamic environment.

Preferred Qualifications
B2C E-commerce experience
A talent for data analysis and visualization
Experience with Shopify or other CMS systems.
Proficiency in image creation and editing.
Proficiency in business-level Japanese for effective communication, primarily conducted through emails, with Japanese vendors and shipping carriers.
Proficiency in creating, managing, and optimizing digital marketing campaigns on platforms like Facebook and Instagram.
Understanding of SEO principles.
Strong interest in Japanese language books, stationery, snacks, and quirky products

Work Environment:
・Location: Based at our bustling hub in Motomachi, Yokohama.
・Dress Code: Embrace casual comfort.
・International Exposure: Engage in a globally diverse work atmosphere.

勤務地

  • 神奈川県, 横浜市中区
  • みなとみらい線、 元町 中華街(山下公園)駅

労働条件

雇用形態 契約
給与 400万円 ~ 経験考慮の上、応相談
勤務時間 10:00~19:00 残業は月平均10 - 20時間前後
休日・休暇 平日1日+日曜・祝 もしくは土日・祝日休み、年間休日約120日
業種 その他(流通・小売・物流)

職種

  • SCM・ロジスティクス・物流・購買・貿易系 > その他(SCM・ロジスティクス・物流・購買・貿易系)
  • 小売・飲食 > その他(小売・飲食)
  • 経営・経営企画・事業企画系 > その他(経営・経営企画・事業企画系)
  • マーケティング・販促企画・商品開発系 > マーケティング・販促企画
  • マーケティング・販促企画・商品開発系 > Web・デジタルマーケティング

会社概要

会社の種類 外資系企業
外国人の割合 外国人 多数