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求人ID : 1317167 更新日 : 2023年02月02日

Community Ambassador

採用企業 ジョーンズ ラング ラサール株式会社
勤務地 東京都 23区
雇用形態 契約
給与 経験考慮の上、応相談

募集要項

About JLL & JLL Work Dynamics

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.

JLL Work Dynamics serve an integral role in JLL’s commercial real estate businesses. We are a proven, trusted and long-term real estate service partner for 70+ global, regional, and local clients, and pride ourselves in delivering excellent facilities management services.

If you’re looking to step up your career in the field of Facilities Management, Customer Service, and Hospitality, JLL is the perfect professional home. With us, not only you’ll have a chance to work with the world’s leading businesses, but also make long-lasting professional connections and be inspired by the best. With our industry leading internal mobility policy and flexible career development program, we’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions - join us at JLL!

About the Role

  • Support the employee experience by providing hospitable and warm customer service within the office
  • Assist Facilities Management in the delivery of soft & hard services
  • Manage all the maintenance matter of the premises including any designated financial, maintenance, procurement, asset and vendor management
  • Develop an understanding of and sound working relationship with key representatives of the client, suppliers and team members.
  • Be the voice of the customer by listening and providing for their requests
  • Be a supporter of change and spokesperson for the office move

Duties & Responsibilities

  • To proactively engage with the users to deliver the clients’ key initiatives and messages; listen and understand the needs from them for future improvements.
  • Need to be culturally sensitive and perform work ethically and with integrity.
  • Good knowledge of the surrounding places e.g. location of the ATM, restaurant, direction to the train station
  • Responds to requests for information, service, and assistance in a timely manner.
  • Support in planning  office event – e.g.  sustainability campaign, festival celebration etc.
  • Manage broadcast material to client group communication team for SAP to send out to the whole office  
  • Manage in Helpdesk by answering call and ensure all calls are log into Helpdesk system and ensure tickets are being followed up by the relevant team
  • Upkeep and update the list of vendors and contacts monthly
  • Manage collation for all team monthly report
  • Handle Minutes of Meeting with JLL vendor & landlord
  • Manage any other duties as assigned by the reporting Manager for any operational or business needs
  • Handle Vendor invoices that include coding, tracking the payment
  • Handle and coordinate all the landlord meeting and requirement
  • Handle all soft services related matter (reception, mailroom, pantry, cleaning, pest control, landscaping, card access, C-pass request etc.)
  • Handle all hard services related matter with vendor and landlord (UPS, FM200, BMS, CMS, HVAC maintenance, Annual Shutdown etc.)

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ネイティブ
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

About You

  • Able to multitask and resolve multiple requests simultaneously
  • Adequate interpersonal skills to manage diverse range of service providers and Client representatives
  • Good people skills and ability to interact with a wide range of client users and demands
  • PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions
  • Demonstrated experience with continuous improvement initiative
  • Good communicator, confident, friendly, engaging
  • Able to relate to different stakeholders of the organisation
  • “Customer first” mind set

勤務地

  • 東京都 23区

労働条件

雇用形態 契約
給与 経験考慮の上、応相談

職種

  • 資産、不動産 > その他: 資産、 不動産関連職
  • 事務、秘書 > 事務一般
  • 事務、秘書 > その他: 事務、秘書関連職
  • 事務、秘書 > オフィスマネジメント、総務
採用企業情報

ジョーンズ ラング ラサール株式会社

Community Ambassador の求人情報 | 外資系求人・英語を使う転職・就職ならキャリアクロス

会社説明

JLLジョーンズ ラング ラサーは1700年代にロンドンで創業され、現在は米国シカゴに本社を置き、ニューヨーク株式市場に上場している200年以上の歴史を有する不動産サービス会社です。現在は世界80ヵ国、約91,000名、339を超える拠点で展開しています。日本においては、1985年にJLL日本法人を設立。以来30年以上にわたり、プロパティ/ファシリティマネジメントや不動産アドバイザリーといった不動産価値を最大限に高める為のサービスを提供しています。

Established in Tokyo in April 1985, JLL Japan has two corporate offices in Tokyo, plus one in Osaka and one in Fukuoka, covering projects throughout every prefecture in Japan. With over 30 years of experience and a prominent track record in Japan, our team of 1,000+ real estate professionals provide valuable insights for our clients. Through our global network and extensive experience, we possess the right knowledge and local expertise required to deliver the best solution for our clients in Japan.