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求人ID : 1296983 更新日 : 2022年07月05日
Cutting Edge Technology | Innovative

Field Service Engineer (Semiconductor Equipment)

採用企業 ASM
勤務地 神奈川県, 川崎市高津区
雇用形態 正社員
給与 経験考慮の上、応相談

募集要項

POSITION SUMMARY

ASM is recruiting for Senior Field Service Engineer in our Global Sales, Services & Spares business function.

You will be part of a team of Sales & Services Japan providing action plans and operational quality of system equipment.

 

Key Responsibilities 

  • Demonstrates ability to acquire equipment performance.
  • Completes quality repairs.
  • Actively responds to fab issues by communicating with engineers team
  • Follows all checklists and procedures and ensures correct procedures and schematics are available prior to
  • performing work.  May identify procedural issues.
  • Can perform most retrofits on equipment.  Assists in process issues.
  • Applies engineering techniques and the use of documentation and test equipment with assistance from senior engineers.
  • Responsibility for full customer satisfaction assuring excellent relations within assigned area.  
  • Demonstrates strong interest and knowledge of the customer’s business.  
  • Builds and maintains customer satisfaction through clear, consistent communication and the sharing of collective knowledge.  
  • Solicits customer feedback.  Understands the impact of various actions/decisions on the account.  
  • Aware of potential dissatisfies and escalates as appropriate.  
  • Develops and executes corrective action plans.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

KEY REQUIREMENTS

• Education degree: Bachelor degree of Mechanical or Electrical Engineer.

• Experienced at least 5 years as field service engineer in related industry.

• Excellent communication skills to exchange information

• Bilingual (Japanese and English) communication skill

勤務地

  • 神奈川県, 川崎市高津区

労働条件

雇用形態 正社員
給与 経験考慮の上、応相談
配属部署 Customer Service

職種

  • 技術(電気・電子・機械他) > 管理、テクニカルサポート
  • 技術(電気・電子・機械他) > 電気、エレクトロニクス
  • カスタマーサービス > カスタマーサービス
  • 技術(電気・電子・機械他) > 半導体
  • 技術(電気・電子・機械他) > 製品、製造
採用企業情報

日本ASM株式会社

Field Service Engineer (Semiconductor Equipment) の求人情報 | 外資系求人・英語を使う転職・就職ならキャリアクロス

会社概要

会社の種類 大手企業 (300名を超える従業員数) - 外資系企業

会社説明

..

ASM is a leading supplier of semiconductor process equipment for wafer processing. We're a truly global company. Based in 14 countries, we benefit from a wider perspective and the advantages of bringing together the best brains in the world to create new breakthroughs. We pioneered important aspects of many established wafer-processing technologies used in industry, including lithography, deposition, ion implant, and single-wafer epitaxy. In recent years, we brought Atomic Layer Deposition (ALD) and Plasma Enhanced Atomic Layer Deposition (PEALD) from R & D right through to mainstream production at advanced manufacturers sites.