|給与||300万円 ~ 600万円|
AINEO Networks is the perfect company for tech lovers and those who want to be in the next generation cloud. Full office facilities, an energetic and enjoyable workplace, and an excellent bright team. AINEO’s main product is CIRCLE Cloud Communications, which is a widely used cloud-based business telecom and communications service. CIRCLE allows hassle-free communications from any device (mobile, PC, tablet, laptop). CIRCLE helps growing businesses to stay within reach despite the high mobility of the job or the geographical difference between the users. Ultimately, we work daily to solve technology and business’ key challenges for our partners by improving communication efficiency and creating new business opportunities. AINEO brings communications together.
The Partner Services (PS) team is the department that engages with partner companies in relation to our communication solutions. This includes addressing inquiries from existing partners as well as developing new partners. Our technology covers different aspects, including networking, cloud, machine-to-machine (M2M), security, professional services, and mobility solutions. CIRCLE is cloud-based VoIP (telephone), chat, video, collaboration, and much more.
The main responsibilities of a Partner Service Representative (PSR) are:
• Providing daily support and services to AINEO's partners and build relationships of trust. We are based in Tokyo (Nihonbashi) and Osaka, but we have a strong platform of CIRCLE Communications, so we can work from home if necessary as partners require.
• Provide quotations from existing partners for any additional services or configurations
• Coordinate with tech departments and system and development managers for bug reporting and development requests
• Development of new partner companies (targeting small and medium-sized companies with 50 or less users)
• Monitoring and handing over of partner companies (escalation to BD team for large companies, BD team manager for large contracts)
• Problem solving for partner companies. Cooperating with your teammates and management to arrive to the solution
• Record activities on the CRM / ticketing system for regular evaluation (automated)
• Making contribution to the team by completing the assigned projects
Life as AINEO’s Partner Service
CIRCLE Cloud Communications' Partner Services Division (PS) is a dynamic team for its mix of talents and a supportive management. Tech is international and so we are mostly locals but have international players on our team as well. AINEO's Partner Service Representatives (PSR) will not only allow you to earn high compensation for your contribution, but also develops various skills such as technical, communication, and business, so it is ideal for those who want to grow as a businessperson.
We are waiting for applications from those who want to play an active role in the Business Development, which is essential to customer needs.
|英語レベル||日常会話レベル (英語使用比率: 50％程度)|
This is a Tokyo-based position responsible for Partner Services & Sales, working with sales partners (resellers and distributors) in Tokyo, Osaka, Yokohama, Hiroshima, Nagoya, Sapporo, Fukuoka, Sendai.
|給与||300万円 ~ 600万円|