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求人ID : 1173218 更新日 : 2021年07月26日
APAC project exposure.Graduates welcomed

Technical Consultant / Junior Technical Consultant

採用企業 SWIFT
勤務地 東京都 23区
雇用形態 正社員
給与 600万円 ~ 900万円

募集要項

SWIFT provides a range of on-site business and technical/supporting infrastructure consultancy services across SWIFT's customer base. The Financial Services Industry Consultant operates in a medium to complex business and technical environment in a selected market supported by SWIFT In line with the Commercial strategy/Operating/Regional plans and under close supervision of more senior colleagues, the Financial Services Industry Consultant is responsible to support and deliver technical or business consulting services.

 

What to expect:

- Deliver support service packages for the customer community according to package specifications and gather feedback from customers for service improvement purposes.

- Perform project management role for selected projects.

- Lead consulting projects and deliver SWIFT applications implementation service and training at customer site.

- Implement solutions and provide product-related consulting at customer/vendor/partner onsite or remotely.

- Deliver technical trainings on SWIFT solution/products to customer/vendor/partner onsite or remotely.

- Resolve and report on customer/vendor queries and problems of medium to large complexity. Troubleshoot and quickly diagnose less complex problems in accordance with the Service Level Agreement (SLA)/ key performance indicators and propose measures to prevent recurrence.

- Provide support on all technical problems within own area of expertise, through the provision of telephone or online support. Work with the customer/vendor/partners to establish the root cause of problems and provide end-to-end service support, retaining ownership of a case, by resolving it individually or escalating it - in accordance with the SLA.

- Participate in product specification reviews, perform acceptance testing to ensure supportability, usability, and delivery without undetected bugs.

- Design staff training packages, update knowledge management databases and document problem management procedures for both existing and new products/service.

- Provide technical support to the commercial divisions by participating in technical reviews and giving product presentations and demos.

- Participate in service improvement projects within own area by executing parts of projects.

- Provide pre-sales and proposal scoping review support for customer opportunities from a services perspective

 

応募必要条件

職務経験 無し
キャリアレベル 新卒・未経験者レベル
英語レベル 流暢 (英語使用比率: 75%程度)
日本語レベル 流暢
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

What will make you successful:

- University degree in Computer Science or IT related fields, or equivalent experience

- 5-10years’ experience in an implementation and/or consulting services capacity.
Candidates with less experience or fresh graduates are welcomed as Junior Consultant

 - Fluent in English and Japanese ; other Asian languages such as Korean will be an advantage (for APAC projects & clients)

 - Excellent communication, coordination, analytical and planning skills.

- Good knowledge of AIX, Linux, Windows Server.

- Good knowledge of TCP/IP networking technologies including routers, VPN, firewalls, https, etc.

- Knowledge in various Operating Systems, Networking technologies, understanding of Java technology and modern integration techniques and technologies

- Team spirit as well as the ability to work independently in a multicultural environment.

- Willingness to travel around 30% (After travel bans are uplifted)

- Ability to work under pressure at customer locations, including over weekends and after business hours on a need-to basis

Additional assets:

- Knowledge in SWIFT products, services and solutions would be advantageous.

- Experience in market infrastructure (i.e. central bank, stock exchange, clearing house, central securities depository, etc.) systems or operations would be advantageous.

- Knowledge of OpenAPI, RESTful API, Java, XML, Ant, Bash, JIRA is an asset.

-  Knowledge of database and security technologies is an asset.

勤務地

  • 東京都 23区

労働条件

雇用形態 正社員
給与 600万円 ~ 900万円
採用企業情報

スイフト・ジャパン株式会社

Technical Consultant / Junior Technical Consultant の求人情報 | 外資系求人・英語を使う転職・就職ならキャリアクロス

会社概要

会社の種類 外資系企業
外国人の割合 外国人 半数

会社説明

SWIFT is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.

We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at SWIFT has real impact too — an impact that matters every day. Which is why you matter to us.

SWIFT is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment. 

Working in SWIFT: 

  • We put you in control of career
  • We give you a competitive package
  • We help you perform at your best
  • We help you make a difference
  • We give you the freedom to be yourself

 

SWIFTについて
当社は金融メッセージングフォーマットの標準と、メッセージングのためのプラットフォームを業界に提供し、そのネットワークへのアクセスと業務との統合、認証確認、データ分析、法令遵守を容易にする製品とサービスを提供します。

当社のメッセージングプラットフォーム及び製品とサービスは、200以上の国又は地域で11,000以上の銀行、証券会社、市場インフラ、事業法人顧客を結んでいます。SWIFTはお客様の代理として資金を保持したり、口座を管理することはしませんが、グローバルなユーザー業界が安全かつ信頼できる方法によって、標準化された金融メッセージを相互に通信することを可能にします。