|勤務地||東京都 23区, 港区|
|給与||400万円 ~ 経験考慮の上、応相談|
It is an IT technical support business that quickly responds to inquiries by chat, email or telephone regarding troubles such as cloud applications and hardware of the world's largest search engine service provider.
* It is Tier 3 Level in terms of support level. (Currently, I work 100% from home.)
We do not specifically develop products, but internal tool development using APIs will occur.
Business that provides solutions to support request emails from corporate customers, investigates the causes, raises multiple possible causes, and solves problems.
Those who have a high image power and can work as a team with a sense of speed are able to play an active role.
We also develop internal tools, APIs, and Dashboards.
Various KPI analysis and reporting operations such as monthly inquiry tendency, response time, customer satisfaction, etc.
Approximately 80% of the company's staff are foreigners (from 11 countries), so it is a global and open work environment.
A company that focuses on diversity to learn and understand a wide variety of values.
《We are serious about childcare leave for male employees. 》
Become a father as a big event in life. I may say.
Until now, it has been difficult for men to take childcare leave in Japan, and even if they actually took it, one week was the average.
We have approved the acquisition of childcare leave for 3 months based on the actual results.
It was achieved through study sessions with experts from each organization, management efforts, and the passion and teamwork of employees who want to create new values.
《Creation of learning opportunities》
In-house education is also substantial, and Japanese / English lessons and technical training by senior engineers are also available, so you can improve your own language and technical skills, and in-house education environment such as
introduction of qualification acquisition support system and WEB training Is in place.
《We are aiming for a work environment without overtime. 》
It eliminates the infinite overtime loop that is common in the IT industry.
The leaders and managers of each team thoroughly manage the daily workload and progress, aiming to eradicate overtime.
In normal times, except when emergency response is required, more than 90% of employees leave the company due to overtime work of 1.5 hours or less per week based on the latest actual results.
You can further accelerate internal exchanges at monthly free participation company events.
(Currently, we are also holding online events such as game nights and drinking parties as a preventive measure against corona infection.)
23 wards of Tokyo, Minato ward
|給与||400万円 ~ 経験考慮の上、応相談|