求人ID : 1128545 更新日 : 2021年04月16日
シニアマネジャー、ソリューションコンサルティングとしてキャリアアップ

Senior Manager, Solution Consulting (General & Commercial)

採用企業 ServiceNow Japan合同会社
勤務地 東京都 23区, 港区
勤務形態 正社員
給与 経験考慮の上、応相談

募集要項

Senior Manager, Solution Consulting (General & Commercial)

About Us:

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.  

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better.  
 

Performance Objectives:

ServiceNow is seeking a Solution Consulting Manager to manage a team of pre-sales Solution Consultants supporting the regional sales force. 
You will manage a team of Pre-Sales professionals that gains our customers’ and prospects' technical confidence and will promote the success of the ServiceNow platform. 
The Solution Consulting Manager is responsible for individual SC career planning and development, team development and hiring according to the dynamic needs of the sales organization, and other administrative duties relative to team management.

In addition to these responsibilities, the SC Manager is expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing and other organizations to ensure alignment of organizational activities and directions.
These responsibilities all directly support the SC Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales force.

  • Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
  • Develop team members according to the demands of the business and according to their individual professional goals
  • Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
  • Work with regional sales managers to prioritize regional Solution Consulting efforts
  • Assign resources to sales opportunities, and consistently evaluate progress against goals
  • Assign resources as required to marketing and other efforts to support demand generation
  • Develop and deploy team training curriculums to meet the changing demands of the sales organization
  • Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
  • Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
  • Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ネイティブ
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

In order to be successful in this role, we need someone who has:

  • Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
  • 7 years’ experience in presales
  • Experience managing presales teams as 1st line management
  • Deep experience with the Japan market and experience selling and gaining access to Japanese customers’ senior management
  • Understanding of standard approaches to coaching, mentoring and management of individual contributors
  • Ability to motivate and inspire a growing team of Presales Solutions Consultants
  • Experience in Value Based Selling or Solution Selling
  • A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices

ServiceNow is an equal opportunity employer, committed to building a diverse and inclusive company where employees feel that they belong.

This means that individuals seeking employment at ServiceNow are considered without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, pregnancy, national original, age, disability, or any other characteristic protected by law.
If you are an individual with a disability which is likely to affect you during any part of the application process, you may contact us at [talent.acquisition@servicenow.com] so that we can consider whether we can make any adjustments to the process.

勤務地

  • 東京都 23区, 港区
  • 銀座線、 赤坂見附駅

労働条件

勤務形態 正社員
給与 経験考慮の上、応相談
配属部署 Sales
採用企業情報

ServiceNow Japan合同会社

Senior Manager, Solution Consulting (General & Commercial) - 1128545

会社説明

当社は、テクノロジーによって業務における複雑さを軽減できると考えています。
最新のデジタルワークフローを使って人々により良い働き方を提供します。

ServiceNowはサービス要求側とサービス提供側の間にあるメール・電話・スプレッドシートなどを用いた非効率なやりとりをワークフローとオートメーションで置き換え、常に組織が速いスピードで業務を遂行できる仕組みを実現します。
堅牢かつスケーラブルなエンタープライズクラウドプラットフォームと組織内のすべての情報が集約されたシングルデータベースアーキテクチャによって、生産性とサービスレベルを大幅に向上させ、厳しいビジネス要件に耐えながら短期間で競合優位性を高める組織能力の実現を支援します。

【事業内容】
当社は旧式の手作業の方法を最新のデジタルワークフローを変革します。
従業員やお客様は、必要なものを必要な時に素早く、シンプルで簡単に取得することができます。

【サービス内容】

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