|勤務地||東京都 23区, 港区|
EIRE Systems is partnering with a rapidly growing Digital Banking Software Company that provides a powerful and customizable online banking customer experience platform. The company is very successful around the world and presently expanding its customer base in Japan. They have several exciting new customer projects launching very soon and seeking to expand their delivery capabilities.
As a Senior Business Analyst you work closely with customers and the internal UX design and Development teams. You are responsible for analyzing, capturing and prioritizing the requirements for the new customer experience initiatives.
This is a crucial role within the Customer Success team, because you are in the driver’s seat to help our customers realize their customer experience vision. You have to manage customer expectations and help them to translate their vision into a project backlog that can be implemented within time and budget.
Every project has its own set of unique challenges that must be overcome, and Customer Success team members must be able to think and react quickly to find a solution that works for everyone.
The job comes with great responsibility and offers the opportunity to work side by side with our customers worldwide and guide them in successful implementations of our products.
Duties & Responsibilities:
The Senior Business Analyst will:
Other Desirable Qualifications