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求人ID : 1110676 更新日 : 2021年02月22日
Global US Cloud Security company

Technical Account Manager

勤務地 東京都 23区
勤務形態 正社員
給与 1000万円 ~ 1200万円

募集要項

Our client, a US Cloud Security company with global operations, is currently looking for a Technical Account Manager to join their growing Japan team. The Technical Account Manager will manage all aspects of the post-sales technical relationship, providing technical leadership, helping our clients adopt our best practices and deploy a wide range of security solutions offered. 

TAMs hold regular weekly client meetings to prioritize client issues and track key projects. The ideal candidate will possess excellent technical, communication and consultancy skills. A strong track record of success is a must.

Responsibilities include:

  • Managing, escalating, and driving satisfactory resolution of customers' technical support, service, and infrastructure issues based on company's solutions. 
  • Managing implementation and consulting projects, where you will be expected to plan, schedule, and implement company's web solutions for customers or service providers. 
  • Proactively update customers about cloud updates, upgrade and ensure necessary action to maintain availability and customer satisfaction. 

応募必要条件

職務経験 6年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ネイティブ
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

  • Our strong preference is a proven consultancy background in Internet and Security technologies such as SWG, Sandboxing, FireWall, DLP, and VPNs or Network transformation technologies such as MPLS, SD-WAN or WAN Optimization. The ability to read packet captures.
  • Experience in a consultancy role involving networking or information security.
  • Strong customer management skills during and post incident response and the ability to influence our clients’ choices.
  • Ability to interpret security reports to provide actionable improvements for our clients.
  • Vendor certification CISSP, CCIE, CCNP, JNCIE, MCSE a distinct advantage.
  • You will have a detailed working knowledge of web-based security and network infrastructure, Security Proxies, such as NGFW, SSL/IPSec VPNs, and Firewalls.
  • You must be a proven high performer with a solid track record.
  • Fluency Japanese and English are essential (plus Korean is a plus). 

勤務地

  • 東京都 23区

労働条件

勤務形態 正社員
給与 1000万円 ~ 1200万円

採用企業情報

会社の種類 外資系企業
人材紹介企業情報

ウィリアムセレクト

Technical Account Manager - 1110676

会社説明

WilliamSELECT is a dynamic and solution-focused recruitment consultancy. With a 40-year legacy and rich networks throughout Asia, we provide a proactive and personalised service that helps to shape industries by connecting the right people with the right workplaces.

STRONG ASIAN NETWORKS
We undertake both local and regional recruitment assignments. Our geographic scope covers Hong Kong, Macau, China, Singapore, Korea, Malaysia, Indonesia, Thailand, India, Taiwan, Vietnam and Cambodia.

WilliamSELECT is a dynamic and solution-focused recruitment consultancy. With a 40-year legacy and rich networks throughout Asia, we provide a proactive and personalised service that helps to shape industries by connecting the right people with the right workplaces.

STRONG ASIAN NETWORKS
We undertake both local and regional recruitment assignments. Our geographic scope covers Hong Kong, Macau, China, Singapore, Korea, Malaysia, Indonesia, Thailand, India, Taiwan, Vietnam and Cambodia.