求人ID : 1095300 更新日 : 2021年04月19日
石油 & ガス、電力産業業界でのフィールドサービス経験者ご応募下さい

Customer Service Manager/カスタマー サービス マネージャー

採用企業 Baker Hughes (GE Japan)
勤務地 東京都 23区, 中央区
勤務形態 正社員
給与 750万円 ~ 1000万円

募集要項

Would you like to take ownership of delivering an exceptional service to our customers?

Do you like collaborating across teams to deliver success for customers

Join our customer focused team

As a Digital Solutions business, we provide intelligent, connected hardware technologies to sense, monitor, control, and inspect assets across many industries. Customers are provided with the peace of mind needed to reliably and efficiently improve operations.

Partner with the best

As a Customer Service Manager for Digital Solutions business, you are to demonstrate accountability to functional business and company objectives. Integrating and developing processes that meet business needs across the organization, manage complex issues within functional areas, involved in long-term planning and contribute to the overall business strategy.

As a Customer Service Manager, you will be responsible for:

  • Participating in development and leading the execution of the Bently Nevada Services growth strategy, financials and operational excellence
  • Being responsible for building a long-term relationships with specific customers within the region and support all O&M operational processes
  • Collaborating with sales leaders to ensures appropriate sales coverage and opportunities to achieve services orders goal for the region
  • Providing the operational leadership needs to achieve profitable service growth
  • Being responsible for overall business management duties for assigned Field Service Engineers
  • Ensuring customer service excellence for assigned customers to accomplish effective support of region customer service objectives

 

You can also apply here:

https://careers.bakerhughes.com/global/en/job/R10937/Customer-Service-Manager

 

応募必要条件

職務経験 6年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル
日本語レベル ビジネス会話レベル
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可は必要ありません

スキル・資格

To be successful in this role you will:

  • Have Bachelor's Degree or equivalent
  • Have at least 5 years' experience in Field Services for either Oil & gas, Power or renewable Energy
  • Have least 3 years of experience in a management role in Industrial Equipment or Vibration technology
  • Be willing and able to travel within assigned region
  • Have good business acumen, commercial savvy with good interpersonal and leadership skills
  • Be a good communicator and be fluency in English & Japanese is required
  • Have ability to manage effectively in a dynamic and fast-paced environment

勤務地

  • 東京都 23区, 中央区
  • 都営大江戸線、 勝どき駅

労働条件

勤務形態 正社員
給与 750万円 ~ 1000万円
採用企業情報

日本ベーカーヒューズ株式会社

Customer Service Manager/カスタマー サービス マネージャー - 1095300

会社概要

会社の種類 大手企業 (300名を超える従業員数) - 外資系企業

会社説明

We are the leading energy technology company. We design, manufacture and service transformative technologies to help take energy forward.

For more than a century, our inventions have revolutionized energy. We harness the power of engineering, data, and science to redefine what's possible.

We are global
But we're local too. With operations in more than 120 countries we work in partnership with our customers, wherever they are, to deliver better outcomes. We are proud that our people and our businesses are part of the fabric of the communities in which they work.