求人ID : 1084800 更新日 : 2021年01月18日

SalesForce Business Analyst, WFH, Heavy english use.

採用企業 Global Analytical Laboratory instrument and software company
勤務地 日本 全国各地
勤務形態 正社員
給与 800万円 ~ 1000万円

募集要項

In this role, you will be working in a fast-paced, Agile environment with a diverse team that possesses a true passion for technology, transformation, and outcomes. You will play a critical role in the implementation of our client's new Salesforce platform, harnessing the power of cloud, big data, and AI for the changing future of Waters field operations in Sales, Marketing and Service.

You will be supporting the Salesforce Product Owner in managing the product vision, strategy and roadmap for our client's Salesforce.com implementation. Through an Agile development model, the Salesforce Business Analyst will consult and liaise with business stakeholder within the APAC region to understand current business processes, identify pain points and translate requirements into actionable user stories. There will be a large focus on partnering with IT resources to find solutions that drive business value. The Salesforce Business Analyst will be involved in both large-scale, transformational, company-wide initiatives as well as the continuous efforts to evolve platform features. A self-starter attitude, excellent communication, and dedication to innovation are critical to this role.

Focus Areas:
The primary focus of this role is to support the Salesforce Product Owner in enabling business efficiency and effectiveness through the Salesforce.com platform.
Work directly with APAC business stakeholders to translate needs into user stories. Gather, analyze, document and validate the needs of the business stakeholders. 

Detailed Job Description:
•    Acquire and maintain an excellent understanding for business processes and our client's industry, in particular for the APAC region
•    Analyze existing business processes and, together with Product Owner, identify areas for improvement
•    Translate business requirements into actionable user stories, high level prioritization and product value metrics and clearly communicate requirements to IT staff through user stories
•    Organize stories into epics and/or split epics into user stories that are deliverable chunks of work Provide the appropriate amount of documentation in user stories with clear acceptance criteria
•    Continuously improve backlog with the team, ensuring all items are clearly described, estimated, and prioritized
•    Participate in grooming sessions to ensure business questions are answered.
•    Identify what stakeholders are impacted by business process changes
•    Gain consensus from business stakeholders on open questions/decisions
•    Validate delivered work against acceptance criteria and agreed upon “definition of done”
•    Help team made up of both technical and non-technical resources “speak the same language” and help move the team toward a more collaborative nature
•    Monitor platform performance utilizing measurable KPIs
 

応募必要条件

職務経験 3年以上
キャリアレベル 中途経験者レベル
英語レベル ビジネス会話レベル (英語使用比率: 50%程度)
日本語レベル ビジネス会話レベル
最終学歴 大学卒: 学士号
現在のビザ 日本での就労許可が必要です

スキル・資格

Skills:
•    Good understanding of business processes in Sales, Marketing and Service areas
•    Salesforce certifications (Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, Field Service Lightning Consultant) a plus 
•    Ability to understand current processes, evaluate areas for improvement, document gaps and a path to close the gap
•    Ability to see the big picture and break it down into deliverable “chunks”
•    Ability to facilitate a team to consensus
•    Outstanding verbal and written communication in Japanese and English skills
Experience:
•    Bachelor’s Degree required; Degree (Bachelor’s or Masters) in Computer Science, Business, or Product Design preferred 
•    2-4 years working with stakeholders in a business environment, working across cross-functional groups to apply software solutions to business problems 
•    Experience with Agile methodology, writing user stories, prioritizing backlog, etc.
 

勤務地

  • 日本 全国各地

労働条件

勤務形態 正社員
給与 800万円 ~ 1000万円
ボーナス 固定給+ボーナス

採用企業情報

会社の種類 外資系企業
人材紹介企業情報

RGF Professional Recruitment Japan

SalesForce Business Analyst, WFH, Heavy english use. - 1084800

会社説明

RGF Professional Recruitment Japan provides bilingual professionals to multinational corporations. We are functional recruiters focusing on Finance & Accounting, Banking, Legal, HR & GA, Logistics, Telecoms, Sales & Marketing, and Technology.

RGF Professional Recruitment Japanは、外資系企業、グローバル企業へのプロフェッショナル人材に特化したグローバルリクルーティングサービスを提供しております。グローバルなキャリアを目指す皆様に、バイリンガルでそれぞれの職種専門分野に特化したコンサルタントが、懇切丁寧なカウンセリングの元、皆様に最適な案件をご提案させて頂きます。

日本国内はもちろんのこと、海外の主要都市で人材紹介サービスを提供しており、リクルートグループの営業力を生かした幅広い職種のご提案と海外拠点とのネットワークを通して、グローバルな活躍の場をご提案いたします。