Job ID : 910944 Date Updated : June 26th, 2019
Application Deadline : June 29th, 2019
New local engaged staff position!

Consular Officer - Australian Embassy Tokyo

Hiring Company Australian Embassy Tokyo
Location Tokyo - 23 Wards
Job Type Temporary
Salary 4 million yen ~ 4.5 million yen

Job Description

  • Respond to client enquiries, both written and verbal in Japanese and English.
  • Manage individual consular cases including arrests, deaths, hospitalisations, welfare concerns and whereabouts of Australians in Japan
  • Travel as required to other locations in Japan to provide consular case management and outreach to Australian citizens.
  • Maintain key external relationships, such as like-minded missions and legal contacts
  • Assist to collate up-to-date resource information for the public.
  • Contribute to Embassy crisis preparedness by assisting with consular response team training and respond to, and assist, during a consular crisis.
  • Provide notarial services to clients.
  • Perform duties of passport interviewing officer
  • Act as back-up to Senior Consular Officer during periods of absence.



General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level (Amount Used: English usage about 50%)
Minimum Japanese Level Business Level
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

·         High level oral fluency and written proficiency in English and Japanese.  

            (minimum JLPT level 2 or equivalent & above TOEIC 950 points or equivalent)      

·         Proven aptitude to deliver efficient and courteous client-oriented service.

·         Demonstrated organisational skills - capacity to handle multiple tasks and prioritise effectively.

·         Superior attention to detail and adherence to relevant legislation and guidelines.

·         High level interpersonal skills (empathy, discretion, emotional intelligence) and demonstrated resilience in stressful situations.

·         Willingness and ability to work flexibly, as a dynamic member of a small team.

·         High level of proficiency in operating office software and IT systems, and the capability to learn new programs in a timely manner.

·         Willingness to undertake travel to other locations to provide consular services as required.

·         Appreciation of Japanese social (welfare, health) systems, legal process and procedures is desirable.

Job Location

  • Tokyo - 23 Wards

Work conditions

Job Type Temporary
Salary 4 million yen ~ 4.5 million yen
Work Hours 9:00-17:30
Job Division Consular Office
Hiring Company Information

Australian Embassy

Consular Officer - Australian Embassy Tokyo - 910944

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company
Non-Japanese Ratio About half Japanese

Company Description

The Australian Embassy, Tokyo, represents the Australian Government and promotes Australia’s interests in Japan. It works to project a positive image of Australia and provides consular information and services to Australians in Japan. A number of Australian government departments and agencies work from the Embassy. For more information on each, please follow the links listed below.