Job ID : 895020 Date Updated : May 16th, 2019

Technical Project Manager/ テクニカルプロジェクトマネージャー

Hiring Company ExLibris ( a ProQuest company)
Location Japan
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

Position Summary

The Technical Project Manager is responsible and accountable for ensuring the success of a project delivery from planning, executing, and closing projects.

Duties and Responsibilities

  • Implementing Ex Libris products and services across APAC
  • Participate and contributes in process improvement, global initiative, and work standardization across APAC
  • Act as overall primary point of contact for the customer project team
  • Creates and executes project work plans and revises as appropriate to meet changing requirements
  • Manages day-to-day operational aspects of project and scope
  • Manages project risk through mitigation planning
  • Facilitates team and customer meetings
  • Holds regular status meetings with project team
  • Keeps executive team and stakeholders informed of project progress
  • Effectively applies Project Management methodology, Ex Libris procedures, processes, etc
  • Perform Ex Libris product configuration, based on customer’s requirements
  • Analyze and troubleshoot customer issues and requests, provide first line support to customers during implementation cycle
  • Interpret and understand customer requirements and workflows and translate into Ex Libris   solutions
  • Provide product training to customers, via Web-based or on-site training
  • Review and contribute to training materials, implementation tools and documents used internally and by customers
  • Coordinate extensively with other Ex Libris teams including Cloud Services, Installation, Support, Sales and Product Management

General Requirements

Minimum Experience Level Over 1 year
Career Level Mid Career
Minimum English Level Fluent
Minimum Japanese Level Fluent
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

  • B.A./B.S. degree or equivalent qualification or an equivalent combination of education and experience. 
  •  Degree in Library Science/ Library qualifications are strongly preferred.
  • Background in library workflows/standards would be advantageous
  • Excellent analytical and troubleshooting skills
  • Demonstrated ability to manage several complex tasks concurrently and meet deadlines
  • Good interpersonal skills; must be a team player
  • Excellent oral and written communication skills, including training ability
  • Ability to learn new information quickly and keep up with rapidly changing products and processes
  • At least 2 years’ relevant experience is required

Job Location

  • Japan

Work conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Work Hours 35 hours per week
Holidays 20 days
Job Division Technology
Hiring Company Information


Technical Project Manager/ テクニカルプロジェクトマネージャー - 895020

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio Majority Japanese

Company Description

Ex Libris (a ProQuest Company) is seeking for a full-time Technical Project Manager to be based in Japan.

Ex Libris is the leading provider of automation solutions for academic and research libraries. Offering the only comprehensive product suite for electronic, digital, and print materials, Ex Libris provides efficient, user-friendly products that serve the needs of libraries today and will facilitate their transition into the future. Ex Libris maintains an impressive customer base consisting of thousands of sites in more than 90 countries on six continents, including 10 of the top 10 universities around the world. With headquarters in Jerusalem, we have 12 locations globally. (

ProQuest is committed to empowering researchers and librarians around the world. The company’s portfolio of assets -- including content, technologies and deep expertise -- drives better research outcomes for users and greater efficiency for the libraries and organizations that serve them.

ProQuest is a key partner for content holders of all types, preserving and enabling access to their rich and varied information. Those partnerships have built a growing content collection that now encompasses 90,000 authoritative sources, 6 billion digital pages and spans six centuries. It includes the world’s largest collection of dissertations and theses; 20 million pages and three centuries of global, national, regional and specialty newspapers; more than 450,000 ebooks; rich aggregated collections of the world’s most important scholarly journals and periodicals; and unique vaults of digitized historical collections from great libraries and museums, as well as organizations as varied as the Royal Archives, the Associated Press and the National Association for the Advancement of Colored People.

This vast content allows serious research of virtually any research topic from multiple perspectives and across multiple formats. Precision search of the content is enabled through ProQuest’s renowned ability to structure data for simple access and discovery by students, scholars and information seekers of all kinds. These ProQuest technologies uncover the right content at the right time, while others streamline research routines with automated bibliographic support and document management, and by providing online platforms for anytime, any place collaboration. For librarians, ProQuest is an essential partner in driving the transformation of their organizations, providing practical and increasingly interoperable Software-as-a-Service (SaaS) solutions for acquisition, assessment, management and marketing of their information collections.

ProQuest’s innovations are built from a spectrum of expertise that has developed organically and as companies have joined the enterprise. Affiliate Bowker is acclaimed for its century of experience in the organization of book data via classics such as Books in Print. ProQuest’s aggregation solutions are supported by renowned skills in abstracting and indexing, while its historical collections leverage unique talent in the preservation and digitization of rare archival collections. Its EBooks area – encompassing pioneering brands ebrary and EBL-EBook Library – solve challenges related to emerging electronic formats. Other notable brands include the iconic ProQuest Dialog® information service that powers innovation in corporations; the Summon® discovery service, which enables patrons search their library’s collection through a single online portal; RefWorks, which provides students and faculty with a digital space for collaboration and management of all their research; Pivot™, a resource that matches funding and collaborators with researchers; and Intota®, a new management platform that enables libraries to make the shift from print to “e.”

ProQuest is headquartered in Ann Arbor, Michigan, with offices around the world.