Job ID : 851381 Date Updated : April 23rd, 2019

IT Support Engineer (TikTok Japan, JP&EN or JP&CH mandatory)

Hiring Company ByteDance株式会社
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 4 million yen ~ 8 million yen

Job Description






- Windows/Mac/Linux OS deployment and support

- User hardware/software/peripheral support

- PC Imaging

- Remote Support

- LAN troubleshooting and support

- Systems administration

- Hardware procurement and asset management

- Creating and maintaining documentation - Handling escalations by working with other teams, and escalating as necessary

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

- 4+ years hands-on IT Support experience.

- 2+ years experience supporting Microsoft Windows

- Experience supporting Macintosh OS 10.7 or later

- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications

- Experience with Data Cabling / Computer Facilities maintenance

- Excellent written and verbal communication skills in Japanese AND, English OR Chinese

- Proven skills in PC troubleshooting, deployment, and asset management

- Proven ability to work successfully with limited supervision

- Some exposure with Linux or Unix

- Bachelor's degree in Computer science or IT related field

- Industry training such as Microsoft MCSE, MCITP

- Experience with Network equipments

- Linux systems administration skills

- Experience with Audio/Visual or video conferencing support

- Experience with Data Cabling / Computer Facilities maintenance

- Experience with server administration (Windows or Linux)

- Must be willing to work in a fast paced and growing Japanese and global environment where some travel maybe required.

- Ability to develop clear, concise documentation

Job Location

  • Tokyo - 23 Wards

Work conditions

Job Type Permanent Full-time
Salary 4 million yen ~ 8 million yen
Job Division IT
Hiring Company Information

Bytedance K.K.

IT Support Engineer (TikTok Japan, JP&EN or JP&CH mandatory) - 851381

Company Details

Company Type Small/Medium Company (300 employees or less) - International Company
Non-Japanese Ratio About half Japanese

Company Description

新しいテクノロジーとトレンドをいち早く感じ取ったCEOの張一鳴(Zhang Yiming)は、情報で人と人とをつなぐプラットフォームを作りたいという思いに駆られ、2012年にByteDanceを設立しました。ByteDanceは、人工知能の力でモバイル・インターネットに大きな変化を起こし、情報のやりとりのあり方に革命をもたらしました。機械学習を利用したスマートフォン向けのプロダクトのパイオニア、それがByteDanceです。