IT Support Engineer (one of the top global unicorn company) - 851381

IT Support Engineer (one of the top global unicorn company)

Job Information

Hiring Company Name
ByteDance K.K.
Job ID
851381  
Division
IT  
Company Type
Small/Medium Company (300 employees or less) - International Company  
Non-Japanese Ratio
About half Japanese
Job Type
Permanent Full-time  
Location
Tokyo - 23 Wards
Salary
4 million yen ~ 8 million yen
Refreshed
February 19th, 2019 02:00

General Requirements

Minimum Experience Level
Over 3 years  
Career Level
Mid Career  
Minimum English Level
Business Level  
Minimum Japanese Level
Fluent  
Minimum Education Level
Bachelor's Degree  
Visa Status
Permission to work in Japan required  

Job Description

 

- Windows/Mac/Linux OS deployment and support

- User hardware/software/peripheral support

- PC Imaging

- Remote Support

- LAN troubleshooting and support

- Systems administration

- Hardware procurement and asset management

- Creating and maintaining documentation - Handling escalations by working with other teams, and escalating as necessary

Required Skills

- 4+ years hands-on IT Support experience.

- 2+ years experience supporting Microsoft Windows

- Experience supporting Macintosh OS 10.7 or later

- Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications

- Experience with Data Cabling / Computer Facilities maintenance

- Excellent written and verbal communication skills in Japanese AND, English OR Chinese

- Proven skills in PC troubleshooting, deployment, and asset management

- Proven ability to work successfully with limited supervision

- Some exposure with Linux or Unix

- Bachelor's degree in Computer science or IT related field

- Industry training such as Microsoft MCSE, MCITP

- Experience with Network equipments

- Linux systems administration skills

- Experience with Audio/Visual or video conferencing support

- Experience with Data Cabling / Computer Facilities maintenance

- Experience with server administration (Windows or Linux)

- Must be willing to work in a fast paced and growing Japanese and global environment where some travel maybe required.

- Ability to develop clear, concise documentation

Company Description

新しいテクノロジーとトレンドをいち早く感じ取ったCEOの張一鳴(Zhang Yiming)は、情報で人と人とをつなぐプラットフォームを作りたいという思いに駆られ、2012年にByteDanceを設立しました。ByteDanceは、人工知能の力でモバイル・インターネットに大きな変化を起こし、情報のやりとりのあり方に革命をもたらしました。機械学習を利用したスマートフォン向けのプロダクトのパイオニア、それがByteDanceです。 

私たちは、新鮮で多彩なプラットフォームを生み出すことはもちろん、クリエイターを育成する創造的なハブとしての役割を担うことも目指しています。これは、弊社のプロダクト開発において一貫している哲学です。こうした考えてに基づいて、中国で最大のコンテンツ発見及び創作のプラットフォームである『Toutiao』(今日頭条)をはじめ、世界中で多くのユーザーを惹きつけている『TikTok』や『BuzzVideo』といった多くのプロダクトを展開しています。

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