Job ID : 676377 Date Updated : January 20th, 2020

Hotel General Manager

Location Hokkaido
Job Type Permanent Full-time
Salary 7 million yen ~ 8 million yen

Job Description

Main Responsibilities include:

• Oversee the operational functions of the hotel, as per the Organizational chart/ appointed Operator.

• Hold regular briefings and meetings with all head of departments/appointed Operator.

• Develop and ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards

• Lead all key property issues including capital projects, customer service and refurbishment.

• Handling complaints, and oversee the service recovery procedures.

• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.

• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

• Ensure all decisions are made in the best interest of the hotels and management.


Hotel management skills are required as below:

Performance Management, Staffing, Management Proficiency, Coordination, Coaching, Developing Standards, Financial Planning and Strategy, Process Improvement, Decision Making, Strategic Planning, Quality Management

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Business Level
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights. Ability to speak and write in Japanese and English is required.

Job Location

  • Hokkaido

Work conditions

Job Type Permanent Full-time
Salary 7 million yen ~ 8 million yen
Recruiter Company Information

RGF Professional Recruitment Japan

Hotel General Manager - 676377

Company Description

RGF HR Agent Japan provides bilingual professionals to multinational corporations. We are functional recruiters focusing on Finance & Accounting, Banking, Legal, HR & GA, Logistics, Telecoms, Sales & Marketing, and Technology.