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Job ID : 595574 Date Updated : January 27th, 2022
Support Sales with technical aspects

【イギリス本社】 セールスエンジニア / Sales Engineer

Hiring Company ソフォス株式会社
Location Tokyo - 23 Wards, Minato-ku
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description


Duties & Responsibilities:

  • Help sales to sell more and increase the company revenue by utilizing their technical sales skills to convince prospects to purchase Sophos solutions.
  • Understand technical requirement form Tele-communications companies and Service Providers in Japan.
  • Solve post sales technical issues together with Tele-communications companies and Service Providers.
  • Communicate with UTM Engineering / discuss technical solutions with them.
  • Present technical topics to channel partners.
  • Built relationships with channel partners, Tele-com, Service providers.
  • Support the sales channel to qualify sales opportunities in conjunction in order to accurately determine product fit, size and probability of success.
  • Conduct product and company presentations and demos to prospects, channel partners and reviewers with the goal of getting them to buy, sell or recommend Sophos solutions.
  • Conduct in-depth needs analysis (via phone, email or in person) with prospect or partner technical staff to determine technical requirements and specifications of solution in line with Sophos best practices.
  • Collect and aggregate prospect and partner feedback, feeding into Product Management and other teams to better direct product development to meet market demand.
  • Assist partner technical staff in high-level design and architecture of prospect solutions based on appropriate sizing and resiliency guidelines.
  • Address high volume of partner questions and requirements in a quality driven, comprehensive manner to ensure prospect satisfaction - solutions will come from personal knowledge/experience, co-workers, knowledge systems.
  • Assist inside and channel sales force in the close of large opportunities by demonstrating technical fit of Sophos solutions.
  • Assist and manage frequent technical evaluations by working with partners through proof of concept testing and implementation with the goal of a strong recommendation to purchase Sophos products.
  • Occasional internal product training for sales staff, SE team, other organisational teams
  • Developing and delivering custom training for prospects/customers and partners on an as-needed basis to supplement other training staff.
  • Influence technical and non-technical buyers to prefer Sophos products
  • Achieve and maintain technical expert and sales expert certifications across entire product line
  • Provide a technical support to a customer after sales occasionally.

Special Conditions:

  • Willingness to travel within Japan to support sales opportunities, partner training and technical support, internationally for conferences and training.
  • Travel on short notice

Organisational Responsibility:

  • Reporting to the Sales Engineer Manager, you are responsible for supporting sales activities, training and sales efforts for channel partners in Japan. You will work closely with sales, technical support and product management teams to ensure the current and future success of Sophos sales efforts.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills


  • Experience in technical pre-sales support with networking devices like firewalls, proxies, VPN gateways or UTMs.     
  • Good technical expertise in architecture components in design solutions (network design, routing, switching, etc.)    
  • Good technical expertise in UTM / Gateway / networking and associated components    
  • Good technical expertise in networking and associated components    
  • Excellent competitive technical understanding of major competitors    
  • Experience working with and supporting channel partners    
  • Experience working with mail and directory service environments (Exchange, AD, eDir, RADIUS)    


  • Systems administration experience (Windows/Linux/MacOS)
  • Good technical expertise of cryptography systems (encryption, signature, certificates, smartcards/tokens, etc.)
  • Experiences in design of wireless networks
  • Experience working and supporting ISP/carrier customer
  • Experience working and supporting channel partners

Skill and Abilities:

  • Deep technical knowledge of security concepts and business requirements    
  • Ability to link product features to business benefits and requirements    
  • Ability to perform need assessment, understanding technical needs/fit pain points and competitive threats.    
  • Strong presentation, communication and interpersonal skills    
  • Excellent project management skills    
  • Ability to thrive in a team selling environment    
  • Good communication skills, both written and verbal in Japanese and English


  • Knowledge of IT security industry, including competitors, market needs and trends
  • Familiarity with Sophos solutions or similar competitive products
  • Strong understanding of how organizations use security solutions
  • Prioritizes workload and identifying actions


  • Innovative, Takes initiative, Result oriented, Teamwork, Action oriented, Deadline orientated, Open minded regarding foreign countries and their cultures


  • Anticipates consequences, Driving for quality, Adaptable


  • Relevant post-secondary education    
  • 5-6 years working experience as a Sales Eng.    


  • Bachelor’s Degree in related field
  • Security industry certifications


  • Computer/Networking/Security training    


  • Bachelor’s Degree in related field
  • Security industry certifications

Other :

  • Conversational English        
  • Ability to travel occasionally    

Job Location

  • Tokyo - 23 Wards, Minato-ku

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Hiring Company Information


【イギリス本社】 セールスエンジニア / Sales Engineer Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Details

Company Type International Company

Company Description

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats.

Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks

Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe.

More information is available at www.sophos.com