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Job ID : 1402366 Date Updated : September 22nd, 2023
For a leading bank

Voice Engineer Exclusive job

Hiring Company SmartIMS G.K
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description

  • To work in a regional voice operations and project team that manages the low-level technical delivery of all voice infrastructure projects and provides governance to the organization strategic partners.
  • To provide comprehensive product knowledge on Cisco voice technology.
  • Ability to provide onsite support for user testing of CUCM and Cisco phone features and functionalities during user migrations.
  • Ability to handle and coordinate phone deployments during user / floor / site migrations.
  • Ability to lead the project and provide High- and Low-level design.
  • Provide L1/L2 support for business impacting issues.
  • Work with internal and external project managers to report issues and deliver solutions.
  • Engage with the business and external vendors to deliver solutions.
  • Ensures user satisfaction by providing preventative maintenance, troubleshooting, and quickly
  • Participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming, and data center capabilities.
  • This will include components of the assessment and optimization of system design and review of user requirements.
  • Able to provide and communicate technology solutions across differing audiences including technical, managerial, business executives, and/or vendors.
  • Leads the resolution process for problems where analysis of situations or data requires an in-depth evaluation of various factors.
  • Contributes to the determination of technical and operational feasibility of solutions.

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Daily Conversation
Minimum Japanese Level Business Level
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

  • Certified Cisco Voice technical certification.
  • Knowledge and Hands experience on CUCM, CUC, SME, Cisco Gateway (H323/SIP)
  • Moderate experience in the financial services field.
  • Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically, 5-10 years of IT experience.
  • Moderate experience with Trading Floor and Telecommunication technologies; IPC/Cisco/Avaya
  • Must be able to interact in a professional manner with End Users; must possess excellent PC, communication, and organizational skills.
  • Candidates must be able to work both independently and in a team environment and be able to interact effectively with other team members, management, and clients.
  • Candidates must have strong interpersonal, verbal, and written communications skills

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Category

  • IT, Web and Communication > Network Engineer
  • IT, Web and Communication > Other (IT, Web and Communication)
  • Banking and Financial Services > Other (Banking and Financial Services)
  • Electronics and Semiconductor Technology > Other (Electronics and Semiconductor Technology)

Company Details

Company Type Large Company (more than 300 employees) - International Company