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Job ID : 1402366
Date Updated :
September 22nd, 2023
For a leading bank
Voice Engineer Exclusive job
| Hiring Company | SmartIMS G.K |
| Location | Tokyo - 23 Wards |
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Description
- To work in a regional voice operations and project team that manages the low-level technical delivery of all voice infrastructure projects and provides governance to the organization strategic partners.
- To provide comprehensive product knowledge on Cisco voice technology.
- Ability to provide onsite support for user testing of CUCM and Cisco phone features and functionalities during user migrations.
- Ability to handle and coordinate phone deployments during user / floor / site migrations.
- Ability to lead the project and provide High- and Low-level design.
- Provide L1/L2 support for business impacting issues.
- Work with internal and external project managers to report issues and deliver solutions.
- Engage with the business and external vendors to deliver solutions.
- Ensures user satisfaction by providing preventative maintenance, troubleshooting, and quickly
- Participates in the design, development, and implementation of complex system engineering activities involving cross-functional technical support, systems programming, and data center capabilities.
- This will include components of the assessment and optimization of system design and review of user requirements.
- Able to provide and communicate technology solutions across differing audiences including technical, managerial, business executives, and/or vendors.
- Leads the resolution process for problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Contributes to the determination of technical and operational feasibility of solutions.
General Requirements
| Minimum Experience Level | Over 3 years |
| Career Level | Mid Career |
| Minimum English Level | Daily Conversation |
| Minimum Japanese Level | Business Level |
| Minimum Education Level | Associate Degree/Diploma |
| Visa Status | Permission to work in Japan required |
Required Skills
- Certified Cisco Voice technical certification.
- Knowledge and Hands experience on CUCM, CUC, SME, Cisco Gateway (H323/SIP)
- Moderate experience in the financial services field.
- Information Technology degree and/or technology certifications preferred or substantial equivalent experience. Typically, 5-10 years of IT experience.
- Moderate experience with Trading Floor and Telecommunication technologies; IPC/Cisco/Avaya
- Must be able to interact in a professional manner with End Users; must possess excellent PC, communication, and organizational skills.
- Candidates must be able to work both independently and in a team environment and be able to interact effectively with other team members, management, and clients.
- Candidates must have strong interpersonal, verbal, and written communications skills
Job Location
- Tokyo - 23 Wards
Work Conditions
| Job Type | Permanent Full-time |
| Salary | Negotiable, based on experience |
Job Category
- IT, Web and Communication > Network Engineer
- IT, Web and Communication > Other (IT, Web and Communication)
- Banking and Financial Services > Other (Banking and Financial Services)
- Electronics and Semiconductor Technology > Other (Electronics and Semiconductor Technology)
Company Details
| Company Type | Large Company (more than 300 employees) - International Company |
