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Job ID : 1346265 Date Updated : June 5th, 2023

Associate Implementation Engineer

Hiring Company Moody's Analytics
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 6.5 million yen ~ 8.5 million yen

Work Style

Remote Work and WFH

Job Description

Implementation Engineer (IE) works alongside with sales to discover customer business challenges and create unique solution prototypes to present back to decision makers, illustrating value and benefits of KYC’s solutions via an engaging story.

IE has extensive knowledge of KYC’s software products and services and provide pre-sales and post-sales technical support to customers and partners across the EMEA and ASIA regions.

IE will be an expert for the KYC products and will be able to design in usage and technical integrations covering user interfaces, batch processing and SOAP/REST API Integrations. Understand the KYC systems that provide the service at a detailed level to assist in answering customer/partner questions.


  • Know KYC’s products and services including API framework, product roadmaps, new release functionality, and be able to speak to these items at a technical and non-technical level.
  • Work with customers and internal teams to develop connectivity solutions.
  • Act as subject matter expert (SME) and contribute to sales enablement / collaterals (product demos, product presentation, product training).
  • Explain the value proposition of KYC’s core product offerings
  • Lead pre-Sales initiatives and activities to advance sales by:
    ・Attending discovery calls with KYC sales representants to meet prospective clients
    ・Collaborating with sales team to understand customer requirements, to promote the sale of KYC solutions and to provide sales support
    ・Generating solutions based on the prospect’s needs
    ・Preparing and present technical solutions to prospects that address customer inquiries relating to security, encryption, API’s, integration, data strategies, etc.
    ・Developing, presenting, or responding to proposal specific customer requirements, including request for proposal responses
  • Manage post-sales initiates and activities to advance sales by:
    ・Overseeing or assisting with delivering the solution to the client
    ・Supporting the client throughout the service period over the phone, via the computer or at the client premises
    ・Thoroughly documenting the technical solution in precise detail, whilst being able to summarize the solution in a concise document or PowerPoint slide to a lay person  
  • Establish rapport with clients, from C-level executives, managers, and support staff.
  • Achieve client agreement on recommendations prior to implementation.
  • Be a point of contact through pre-sales and post-sales deliveries until customer is live.
  • Partner with Integration team through larger customer onboarding deliveries.
  • Lead all aspects of technical integration deliveries through UI, batch processes, and API (SOAP/REST).
  • Collect new customer requirements and work with Product teams to document features, benefits, and.
  • Assist in technical optimization efforts with proof of concepts and test.
  • Assist in RFI/RFP responses for technical aspects.
  • Up to 50% travel; travel based on operation needs.

General Requirements

Minimum Experience Level Over 1 year
Career Level Entry Level
Minimum English Level Business Level (Amount Used: English usage about 75%)
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

  • Bachelor’s’ degree in engineering, computer science, or equivalent IT-related degree program.
  • 0-3 years’ experience working in a technical role, ideally within a SaaS platform.
  • Experienced in presenting technical information clearly and concisely in layperson’s / non-technical terms.
  • Excellent interpersonal skills.
  • Strong business acumen.
  • Strong problem-solving skills.
  • Strong knowledge and understanding of APIs and databases interface.
  • Previous experience on Python scripting would be beneficial.
  • Previous experience working with APIs, familiar with SOAP and REST.
  • Knowledge of file transfer protocols, IT security, SaaS applications, Cloud Services.

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 6.5 million yen ~ 8.5 million yen
Salary Bonuses Bonuses paid on top of indicated salary.

Job Category

  • IT, Web and Communication > Pre-sales, Sales Engineer
  • Banking and Financial Services > Other (Banking and Financial Services)
  • IT, Web and Communication > IT Consultant
  • IT, Web and Communication > Project Manager
  • IT, Web and Communication > Network Engineer
Hiring Company Information

Moody's Corporation

Associate Implementation Engineer Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio Majority Japanese

Company Description

ムーディーズは、人々がより良い意思決定をし、より明るい未来を実現することに貢献したいと思っています。その思いが、質の高いプロダクトを提供し、従業員が最大限のパフォーマンスを引き出すことの原動力となっています。私たちの仲間に加わりませんか。Forward Together.

ムーディーズ(NYSE: MCO)は、組織がより良い意思決定を行えるよう支援する、グローバルな総合リスク・アセスメント会社です。ムーディーズは、データ、分析ソリューション、見識・情報の提供を通して、意思決定者が機会を特定し、ビジネスを遂行する上で伴うリスクを管理することを支援します。私たちは、透明性の向上、より多くの情報に基づいた判断、そして情報への公正なアクセスが、ステイクホルダーと共に進歩することにつながると考えています。ムーディーズの従業員は40ヵ国以上、13,000名を超え、国際的な事業展開と各地域に関する専門知識、そして金融市場における100年を超える経験を兼ね備えています。詳しくは、moodys.comをご覧ください。


ムーディーズ・インベスターズ・サービス(Moody’s Investors Service)は、世界で最も高く評価され、広く利用されている信用格付およびリサーチの情報源の一つです。広範にわたる債務者と債務に関する見解および分析の洞察力と精度の高さにおいて世界中で高く評価されています。

ムーディーズ・アナリティクス(Moody’s Analytics)は、顧客が目指す成長、効率性、リスク管理の実現を支援する金融インテリジェンスと分析ツールを提供しています。リスクに関する比類なき専門知識、広範な情報源、テクノロジーの革新的な活用を組み合わせることで、今日のビジネスリーダーが進化する市場を自信をもって進んでいけるよう支援します。

Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.

Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 13,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Moody’s Investors Service is among the world’s most respected and widely utilized sources for credit ratings and research. Our opinions and analysis on a broad range of credit obligors and obligations are valued around the world for their insight and rigor.

Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.