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Job ID : 1315487 Date Updated : April 13th, 2024
SAFE AND STABLE WORKING ENVIRONMENT

★Leading Global Company / Client Success Manager★

Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary Negotiable, based on experience

Work Style

Remote Work and WFH Minimal Overtime Flex Time

Job Description

We are currently looking for a talented Client Success Manager to join a world leader in the global financial industry

  • Be part of a major global financial organization that puts today's biggest eCommerce security challenges at the heart of its brand.
  • This is an exceptional opportunity to be responsible for managing, growing, and retaining the customer portfolio in Japan.

About the company

  • Our client is the market leader in payments solutions for eCommerce merchants and other financial areas.
  • Focused on turning the best cybersecurity technology into trusted solutions and supporting businesses worldwide.
  • Responsible for assisting key clients in developing their global eCommerce fraud strategies and the associated risks.

Who are you

  • You are experienced at being the direct point of contact for existing clients and maintaining strong relationships.
  • Your current role will be customer or client facing within the financial services industry.
  • You can present new proposals and grow usage of the product while retaining customers.

Why you should apply

  • The company gives great opportunities for talented customer/client Success Managers looking to build their careers.
  • This is an exciting yet challenging role which requires the successful applicant to apply their customer centric skills and capabilities.
  • Have a chance to work in a stable environment as a key leadership figure, supporting global brands to secure their customer payments.

General Requirements

Minimum Experience Level Over 1 year
Career Level Mid Career
Minimum English Level Daily Conversation (Amount Used: English usage about 10%)
Minimum Japanese Level Fluent
Minimum Education Level Associate Degree/Diploma
Visa Status Permission to work in Japan required

Required Skills

Requirements

  • Basic understanding of the financial services industry and willingness to learn
  • You have proven success in influencing and collaborating with C-level decision makers
  • Native level Japanese or very fluent and conversational English

Desired

  • Good understanding of the payments space in Asia
  • Experience in the fraud prevention industry
  • Experience with payments in general

If your currently based in Japan and/or have permission to work in Japan, please do not hesitate to apply by clicking the apply button.

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Category

  • Banking and Financial Services > Other (Banking and Financial Services)

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio About half Japanese