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Job ID : 1249557 Date Updated : December 1st, 2023

IT Manager|日本拠点の技術戦略・運営|バイリンガル環境|ハイブリッド勤務|チームリーダー経験のある方募集中

Hiring Company Burberry Japan
Location Tokyo - 23 Wards, Chuo-ku
Job Type Permanent Full-time
Salary 7 million yen ~ 12 million yen

Work Style

Remote Work and WFH Flex Time

Job Description

Be the strategic and trusted business partner for the Japan regional business, through co-ordination and management of all IT service and digital commerce delivery activities across the region. Provide quality IT service and management through liaising with the Global IT Services, Retail IT and Commercial IT Teams.


  • Liaise with Global IT Service Management to ensure coordination, management and smooth running of the IT service within region including input into service planning and implementation of new services and global standards
  • Act as the local escalation point for all IT Service Management issues in Japan
  • Deliver IT solutions for agreed key in-region activities including events (markets), retail deployment, office openings, moves and refurbishments
  • Liaise with in-region partner representatives and 3rd party delivery teams to ensure efficient and effective delivery and timely escalation to global teams
  • Provide care and maintenance management and local leadership for Global IT Team members from Service Desk, Front Office, and 3rd line teams

General Requirements

Minimum Experience Level Over 6 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Fluent
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills


  • Extensive experience in IT operational and/or service Management
  • Experience of managing third party vendors and stakeholders
  • Fluent in English and Japanese
  • Outstanding service knowledge with the ability to achieve high levels of business satisfaction

Job Location

  • Tokyo - 23 Wards, Chuo-ku
  • Marunouchi Line Station

Work Conditions

Job Type Permanent Full-time
Salary 7 million yen ~ 12 million yen
Salary Bonuses Bonuses paid on top of indicated salary.
Job Division IT
Industry Other (IT, Internet, Gaming)

Job Category

  • IT, Web and Communication > Technical Support
  • IT, Web and Communication > In-house SE, System Management
  • IT, Web and Communication > Server Administrator
  • IT, Web and Communication > Network Engineer
  • Food and Other Retail > Other (Food and Other Retail)