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Job ID : 1234350 Date Updated : August 9th, 2022
日々英語を活用し、リージョンの仕事を担当していただきます。

Software Maintenance Business Operations Consultant

Hiring Company NCR Japan, Ltd.
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary 5 million yen ~ 7 million yen

Work Style

Casual Clothing

Job Description

Position Summary:

Business Operations Consultant provides assistance and consultation to the SWM Regional Program Manager, global business operation and Finance and/or other solution team managers in managing the operational and/or process deployment aspects of SWM for the assigned region. The Global Operations team enables SWM success as a highly productive organization through managed, defined processes and performance-improving Business Operations consulting.

Key Areas of Responsibility

  • Assist in development and execution of the annual operations planning, outlook, and results analysis.
  • Address and improve process gaps and inefficiencies related to SWM billing and contract renewals activities.
  • Use EDW SWM Universe to create ad-hoc reports to help identify billing discrepancies, missing billing, contracts at risk and new SW license deals.
  • Report on a core set of financial, operational, and people-related metrics for multiple levels of SWM business in the region.
  • Track and forecast SWM revenue for the assigned region; analyze contract File Value changes and credit distribution; process correction journal entries when needed.
  • Direct end of year/ start of year financial and systems procedures.
  • Assist in global revenue reporting, update monthly and weekly reports; provide ad hoc analysis when required
  • Work closely with BOC, Sales and Program management to ensure contract renewals and billing are completed on time and provide regular updates to SWM management on the latest contract statuses.

 

General Requirements

Minimum Experience Level Over 1 year
Career Level Mid Career
Minimum English Level Fluent (Amount Used: English usage about 75%)
Minimum Japanese Level Fluent
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

Basic Qualifications

  • Minimum 1-2 years of relevant experience.
  • Bachelor’s degree required
  • Advanced Excel skills (Power Pivot etc.)
  • Knowledge of tools such as Tableau/Tableau Server, SAP Business Objects
  • Strong Communication, Analytical & Business Process skills.
  • Ability to present information in a consistent, organized and accurate manner

Additional Skills & Attributes: 

  • Excellent team player – able to work effectively with wider team members
  • Ability to apply data analysis to solve business problems
  • Self-motivated, results driven person able to work with minimum supervision

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary 5 million yen ~ 7 million yen
Work Hours 9:00-17:30
Holidays 完全週休二日制
Job Division カスタマーサービス本部

Job Category

  • Customer Service & Contact Centre > Operations & Management
  • Customer Service & Contact Centre > Customer Service
  • Administration / Office Support > Sales Support & Coordination
  • Accounting > Treasury & Corporate Finance
  • Customer Service & Contact Centre > Other Customer Service & Contact Centre
Hiring Company Information

NCR Japan, Ltd.

Software Maintenance Business Operations Consultant Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Details

Company Type Large Company (more than 300 employees) - International Company
Non-Japanese Ratio (Almost) All Japanese

Company Description

NCRはあらゆる業界の企業に新たな価値をご提供してまいります

日本NCRは、日本で初めてレジスターを輸入した商社をその前身の一つとし、NCR Corporationの日本法人として1920年に創立。
それまで日本に存在しなかった「金銭登録機」の普及をはじめとして、日本初のスーパーマーケット開店の支援、日本初のセルフレジ導入、日本初の金融機関向け税公金セルフ収納機ソリューションの展開など、常に時代の先端を行くテクノロジーを駆使し、流通・金融業界に革命をもたらし続けてきました。
私たちはこれからも、創業以来培ってきた経験とノウハウを基に、時代の先駆者としての姿勢を貫きながら、「企業と顧客の接点となる領域にイノベーションをもたらす」という企業姿勢をさらに加速させ、あらゆる業界の企業に新たな価値をご提供してまいります。

日本NCRは2020年に創立100周年を迎える、伝統ある企業です。これからもビジネス環境やテクノロジーの変化をリードし、次の100年を目指します。世の中の購買体験を支える企業で我々と一緒に働きませんか。

【NCR Corporationについて】

NCRが世界中のさまざまな企業の皆さまにお届けしているビジネス・ソリューション、それは顧客との絆を永続的なものとし、企業の収益性をより高めるものです。NCRは、世界180ヶ国・地域以上に拠点を持ち、世界中のさまざまな企業の皆様に総合的なビジネス・ソリューションを提供する、グローバル企業です。