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Job ID : 1221697 Date Updated : January 20th, 2022
全世界 6億4,500万件以上の旅行予約がアマデウスを通じて処理されています


Hiring Company Amadeus Japan K.K.
Location Tokyo - 23 Wards, Chuo-ku
Job Type Permanent Full-time
Salary 6 million yen ~ Negotiable, based on experience

Work Style

Remote Work and WFH Casual Clothing Side Business Ok Minimal Overtime Flex Time

Job Description

Purpose of the role
TCH Online Travel BU is the global commercial organisation looking after the commercial relationship with online customers around the world. The Online Japan Commercial Account Manager is part of the Online Travel Asia Pacific commercial team, reporting to Online North Asia sub-cluster head. He/She is responsible for the P&L for the Online business in Japan and the management of the team, including: monitoring the Segment Japan P&L, business partnering with the Sub-Cluster stakeholders of the segment, and ensuring coherent approach towards commercial operations and sales support processes to deliver expected segment revenues. He/She will also be in chage of Jappan Online segment commercial strategy, sales operations and planning, contributing to defining overall North Asia Sub-Cluster segment targets, validates / escalates own Japan business cases and monitors own Japan performance in scope.

Manage the commercial relationships and revenue generation of a portfolio of existing customers in cooperation with the ITAM, IT Sales and Customer Solutions team in order to maintain a high standard of customer satisfaction and profitability. Develop Amadeus customer accounts, contribute in sustaining and growing Amadeus market share and revenues to achieve long-term success with the customers.

Main responsibilities

1. Japan Online segment commercial strategy and planning 

Business Partner for Head of North Asia, setting process for Japan Online segment, establishes together with Sub-Cluster Management team and in close collaboration with the regional Cluster heads, the budget per Japan segment. 
Responsible for the Japan segment P&L, oversees business  performance, monitoring all the relevant KPIs, providing recommendations, advising, and suggesting correcting measures to the Sub-Cluster stakeholders and P&L owners of the segment Sub-Cluster.
Analyzes Japan segment sales pipeline, providing accurate forecasting and revenue projection reporting, based on input from the Sub-Cluster Segment and Regional Commercial Operations and the relevant Customer Solutions teams. 
Provides input on KPI analytics, strategy & planning for the overall Cluster as well as own market. Supports, reviews and provides regular status updates to the Sub-Cluster segment P&L owners. 
Coordinates and prepares periodic performance reviews with the Head of the Sub-Cluster. Provides input and consolidates commercial sections of management reports to be presented at Cluster and Segment Management.  

2. Account Management, Sales an Operations

Leads all Commercial operations for Japan segment. Drives and deploys sales approach across Japan. 
Assess and execute sales pipelines for the market to promote growth in business and to achieve budget targets.
Initiate, follow-up and lead all stages of the sales cycle such as but not limited to target new and existing prospects, promote products and solutions, and negotiation to closure.  
Hunt for new leads and opportunities within and outside of travel industry.
Assesses and validates business cases for Japan, taking into account impact on overall profitability for Japan, coherence with similar customers and alignment with the segment Sub-Cluster commercial strategy. Monitors the business case approval process, guaranteeing that they are obtaining, when required, the appropriate legal, commercial, financial and investment validation. 
Leads contract management and alignment of the contract terms & conditions with the commercial terms approved through the business case process. 
Ensure sales processes and policies are implemented effectively in Japan.
Seeks for efficiencies and optimal productivity through the evolution and implementation of sales support tools. Coordinates and supports implementation process and operations improvement activities.
Ensure that the CRM is up to date.

3. Solutions Performance Monitoring & Pricing

In collaboration with the Customer Solutions relevant teams for Cluster / Sub-Cluster Segment, provide input on pricing for Cluster / Sub-Cluster segment solutions and monitors the coherence of the pricing strategy for Japan/Sub-Cluster segment solutions. 
Monitors Service Level Agreements defined and proposed by the Customer Solutions teams.
Maintain high level of current knowledge of product portfolio and benefits of specific products for each targeted customer segment as well as of other segment-relevant information (trends, strategy, competitors, pricing, etc.)
Organise Discovery workshops with the support of Customer Solutions and other teams as needed.
Support actively the overall marketing activities and programs as per the marketing plan defined 
Contribute to marketing intelligence by providing insights collected on sales field
Perform Market and competitor analysis.
Provide feed-back to Customer Solutions regarding Competitive Intelligence, Marketing Material, Trade Show effectiveness and Customer Experience





General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Fluent
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Required Skills

・旅行業界でのB to B 営業経験(3年以上)
・IT業界でのB to B 営業経験(3年以上)


Job Location

  • Tokyo - 23 Wards, Chuo-ku
  • Ginza Line, Nihonbashi Station

Work Conditions

Job Type Permanent Full-time
Salary 6 million yen ~ Negotiable, based on experience
Hiring Company Information

Amadeus Japan K.K.

【セールス】オンライン旅行代理店向けITソリューション営業をお任せ/スペイン本社/リモートワーク・フレックスタイム Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Description







  • 190カ国超で展開
  • 150の国籍 19,000人以上の従業員
  • 世界のトップ15 ソフトウエア企業 の1社 (Forbes2019年 グローバル ランキング)
  • 2019 Dow Jones Sustainability Index 8年間連続ランクイン
  • 2019年予約処理数 6億4,500万件以上
  • 2019年旅客搭乗数 19億人以上
  • 研究開発投資額 75億ユーロ以上 (2004年以降)
  • 2019年収益計上額 55億ユーロ