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Job ID : 1221609 Date Updated : January 20th, 2022

Account Relationship Manager/Program Manager

Hiring Company Global Educational Services Provider
Location Tokyo - 23 Wards
Job Type Permanent Full-time
Salary Negotiable, based on experience

Job Description


One of the world’s largest educational services providers


  • Liaise with clients and partners to ensure successful execution of services
  • Confirm that all requirements are met before implementing projects
  • Answer client inquiries and requests
  • Engage with clients to ensure that they fully understand the services and the products
  • Work closely with the Business Development Manager to track customer satisfaction and ensure successful renewal of contracts


  • Similar work experience
  • Native level Japanese, Business level English
  • Good leadership and management skills




  • 顧客やパートナーと連携し、サービスを実行
  • プロジェクト実行前に、すべての要件が満たされているか確認
  • クライアントからの問い合わせやリクエストに対応
  • 顧客と連携を取り、サービスや製品を十分に理解していることを確認
  • ビジネスディベロップメントマネージャーと連携し、顧客満足度を把握し、契約の更新を実現


  • 同様の業務経験
  • ネイティブレベルの日本語、ビジネスレベルの英語
  • 優れたリーダーシップとマネジメントスキル

General Requirements

Minimum Experience Level Over 3 years
Career Level Mid Career
Minimum English Level Business Level
Minimum Japanese Level Native
Minimum Education Level Bachelor's Degree
Visa Status Permission to work in Japan required

Job Location

  • Tokyo - 23 Wards

Work Conditions

Job Type Permanent Full-time
Salary Negotiable, based on experience
Recruiter Company Information

Cornerstone Recruitment Japan K.K.

Account Relationship Manager/Program Manager Job Information | Work in Japan · Jobs with International Companies · Jobs that Use English · CareerCross

Company Description


Cornerstone Recruitment Japan is focused on placing bilingual professionals in a wide range of market leading companies.

Focusing across all sectors, we leverages the network of our experienced consultants to provide both clients and candidates with high end service levels and most importantly results.
We are passionate about helping our clients in securing the best talent on the market, by introducing unique profiles who can give them the edge in an increasingly competitive recruitment market.
Established in 2019, in partnership with Cornerstone Global Partners and with investment from Morgan Stanley, Cornerstone Recruitment Japan strives to be the recruitment partner of choice for all Tokyo based clients and candidates.

Our Mission

The Cornerstone. As every building requires a cornerstone, we believe people are the cornerstone of every great company.
​Our recruitment experts are passionate about bringing together great people with great companies.

Our Business Sectors

  • Accounting & Finance
  • Financial Services
  • Human Resources and Office Professionals
  • Industrial
  • Information Technology
  • Legal & compliance
  • Life Science
  • Supply Chain & Procurement
  • Marketing
  • Sales

Our Services

  • Contingency

Many clients choose to utilize our success based contingent recruitment service. We take the time to fully understand the job brief before presenting a tailored shortlist of 5 to 6 candidates from our expansive existing network. This service comes with no obligation to hire and our clients only pay a fee when the successful candidate joins.

  • Retained

Our retained service is particularly successful for clients with high profile/critical hiring needs, or niche searches that involve a significant amount of time unearthing candidates from outside our existing network. Clients who choose our retained service benefit from the introduction of exclusive headhunted candidates and top prioritization from the Cornerstone team.

  • Market Entry

With a wealth of experience in the Japan market, our consultants have successfully helped many clients enter the Japan market. We can help you secure that critical first hire, as well as providing a consultation service, to make sure that your business is well prepared for all the initial hurdles it will face.